- Location
- 123 NE 41st Street Suite 107/207 (View map)Miami, FL 33137USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Stone Island
Founded in 1982 in Ravarino, Italy, Stone Island has established a distinctive identity through textile research, experimental dyeing techniques and functional design. Recognised by its compass emblem, the brand bridges technical outerwear and contemporary culture, with material innovation at the heart of its creative process. Part of the Moncler Group since 2021, Stone Island brings together expertise across design, product development, manufacturing, retail and corporate functions. As an employer, it offers a compelling setting for professionals drawn to the intersection of industrial ingenuity and fashion, where technical precision, curiosity and respect for the brand’s singular heritage underpin its continuing evolution.
Stone Island is seeking a Client Advisor in Miami to deliver its customer experience, build lasting client relationships, share product and fabric knowledge, and drive sales. The role also supports stock operations and store visual merchandising and may include opening and closing responsibilities.
Role & Responsibilities
- Deliver the Stone Island customer experience, welcoming and guiding clients through the brand’s values and heritage, learning about their needs, and providing honest, genuine advice.
- Serve as a trusted in-store point of reference and build the Stone Island community by establishing and nurturing long-term client relationships.
- Collect valuable client information throughout the client journey.
- Proactively engage in one-to-one activities to nurture client relationships.
- Maintain strong knowledge of the collection and provide insights into fabric and product specifics.
- Drive sales by achieving individual results and contributing to team results.
- Maximize sales opportunities through cross-selling.
- Support back-of-house organization and the implementation of procedures, as well as replenishment and transfer activities.
- Support the maintenance of the store’s visual merchandising standards.
- May be responsible for opening and closing the store.
Qualifications
- Some experience in sales roles in fashion retail or hospitality, or an interest in or studies in fashion-related courses.
- Experience in a luxury or contemporary retail environment is a plus.
- Client-service orientation and a commercial mindset.
- Trustworthiness, punctual attendance, flexibility, agility, and a team-oriented attitude.
- Fluency and sophistication in the local language, and proficiency in English; additional languages are a plus.
- A polished appearance consistent with the brand style.
- Openness to new technologies.
Skills
Experience
Some experience in sales roles in fashion retail or hospitality; experience in luxury or contemporary retail is a plus.
Education
Interest in or studies in fashion-related courses.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Explore jobs in the USA.
Culture
Stone Island’s workplace culture is shaped by technical curiosity, experimentation and a distinctive commitment to textile innovation. Its environment brings creative thinking and meticulous attention to detail together, reflecting the brand’s Italian sportswear heritage and its pursuit of functional, unconventional design.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Stone Island, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.