- Location
- address1 (View map)London W1F 9ZNUK
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Stone Island
Founded in 1982 in Ravarino, Italy, Stone Island has established a distinctive identity through textile research, experimental dyeing techniques and functional design. Recognised by its compass emblem, the brand bridges technical outerwear and contemporary culture, with material innovation at the heart of its creative process. Part of the Moncler Group since 2021, Stone Island brings together expertise across design, product development, manufacturing, retail and corporate functions. As an employer, it offers a compelling setting for professionals drawn to the intersection of industrial ingenuity and fashion, where technical precision, curiosity and respect for the brand’s singular heritage underpin its continuing evolution.
Stone Island is hiring a full-time, fixed-term Client Advisor for its London Soho store from October 2026 to January 2027. The role combines product expertise and client service with sales performance, cross-selling, stock and back-of-house support, visual merchandising standards, and store opening and closing duties.
Role & Responsibilities
- Demonstrates strong knowledge of the collection and provides insights into fabric and product specificities.
- Drives sales, achieves individual results and contributes to team results.
- Maximises sales opportunities through cross-selling.
- Supports back-of-house organisation, implementation of procedures, replenishment and transfer activities.
- Supports the maintenance of the store’s visual merchandising standards.
- Handles store opening and closing responsibilities.
Qualifications
- Previous experience in sales roles.
- Experience in structured luxury fashion or retail companies is a plus.
- Previous international experience in both professional and non-professional contexts.
- Passion for retail, client service and the luxury fashion industry.
- Excellent understanding of the luxury sector and product sensitivity.
- Strong communication skills.
- Willingness to evolve within the organisation.
- Fluency and sophistication in English and Mandarin; another language is a plus.
- Digital awareness and openness to new ways of working.
- Ability to work in a fast-paced, changing environment.
Skills
Experience
Previous experience in sales roles; experience in structured luxury fashion or retail companies is a plus.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Stone Island’s workplace culture is shaped by technical curiosity, experimentation and a distinctive commitment to textile innovation. Its environment brings creative thinking and meticulous attention to detail together, reflecting the brand’s Italian sportswear heritage and its pursuit of functional, unconventional design.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Stone Island, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Associate», «Sales Advisor», «Retail Sales Associate», «Customer Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.