- Location
- address1 (View map)60313 FrankfurtGermany
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Stone Island
Founded in 1982 in Ravarino, Italy, Stone Island has established a distinctive identity through textile research, experimental dyeing techniques and functional design. Recognised by its compass emblem, the brand bridges technical outerwear and contemporary culture, with material innovation at the heart of its creative process. Part of the Moncler Group since 2021, Stone Island brings together expertise across design, product development, manufacturing, retail and corporate functions. As an employer, it offers a compelling setting for professionals drawn to the intersection of industrial ingenuity and fashion, where technical precision, curiosity and respect for the brand’s singular heritage underpin its continuing evolution.
Stone Island is seeking a full-time Client Advisor in Frankfurt to deliver its in-store customer experience, build lasting client relationships and represent the house’s values and heritage. The role combines clienteling, product knowledge, sales and cross-selling with back-of-house support and store presentation.
Role & Responsibilities
- Collects valuable information about clients throughout their customer journey.
- Proactively participates in one-to-one activities to nurture client relationships.
- Maintains in-depth knowledge of the collection.
- Provides information and insights about fabrics and product features.
- Drives sales, achieves individual results and contributes to team results.
- Maximizes sales opportunities through cross-selling.
- Supports back-of-house organization, implementation of procedures, replenishment and transfer activities.
- Helps maintain the store’s visual merchandising standards.
- May be responsible for opening and closing the store.
Qualifications
- Some experience in sales roles in fashion retail, catering or hospitality, or an interest in or studies related to fashion; experience in luxury and contemporary retail is an advantage.
- Customer-service orientation and commercial mindset.
- Trustworthiness, willingness, flexibility, agility and a team-oriented attitude.
- Fluent German and good English; additional languages are an advantage.
- Openness to new technologies.
Skills
Experience
Some experience in sales roles in fashion retail, catering or hospitality; experience in luxury and contemporary retail is an advantage.
Education
An interest in or studies related to fashion are accepted as an alternative to sales experience.
Workplace
This position is based in Frankfurt, Hesse, Germany.
Explore jobs in Hesse or in Germany.
Culture
Stone Island’s workplace culture is shaped by technical curiosity, experimentation and a distinctive commitment to textile innovation. Its environment brings creative thinking and meticulous attention to detail together, reflecting the brand’s Italian sportswear heritage and its pursuit of functional, unconventional design.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Stone Island, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Retail Sales Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.