- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 10, 2026
About Stella McCartney
Stella McCartney is a pioneering British luxury fashion house, founded in 2001 and renowned for redefining modern elegance through a steadfast commitment to sustainability, innovation, and cruelty-free design. As an employer, the brand offers a purpose-driven environment where creativity, craftsmanship, and responsible business practices converge across ready-to-wear, accessories, beauty, and lifestyle categories. Its teams are encouraged to challenge convention, embrace circular thinking, and contribute to a progressive vision of luxury that respects people, animals, and the planet. Working at Stella McCartney means joining an influential global maison with an entrepreneurial spirit and a clear ethical voice.
Stella McCartney seeks a Client Style Advisor for its Daimaru store in Kobe to sell clothing, bags, shoes and accessories, advise clients on styling, and manage merchandise, inventory and client follow-up. The role is full-time and permanent; placement may be in Tokyo, Yokohama, Nagoya, Osaka, Kyoto or Kobe, or at a new store, according to store needs, skills, training and commuting distance, with possible subsequent transfers to stores within commuting distance.
Role & Responsibilities
- Sell Stella McCartney clothing, bags, shoes and accessories.
- Recommend coordinated looks to clients.
- Maintain displays and provide gift wrapping.
- Arrange incoming and outgoing shipments; inspect merchandise.
- Manage products, inventory and sales records.
- Manage client records, analyze client data and follow up with clients.
- Handle telephone enquiries and support events.
- Perform other associated duties.
Qualifications
- Experience in customer service and sales is required.
- Experience developing client relationships in department stores or similar settings.
- Ability to contribute to store performance as an immediately effective team member.
- Ability to efficiently complete support tasks using computers and systems, including merchandise inspections.
- Collaborative approach to work.
- Ability to consult and report promptly and respond flexibly to changing situations.
- Interest in product design, materials, brand history and sustainability, with a strong willingness to learn.
- Basic computer skills, including email, word processing and Excel.
Skills
Experience
Experience in customer service and sales; experience developing client relationships in department stores or similar settings.
Benefits
Employee discount; exclusive staff and sample sales; flexible working/core hours; enhanced maternity and paternity benefits; volunteer and birthday leave; employee referral bonus.
Culture
Stella McCartney fosters a progressive, purpose-driven workplace where creativity is closely tied to sustainability, innovation, and responsible luxury. The brand encourages collaboration, ethical thinking, and entrepreneurial energy, offering employees an environment shaped by modern design, conscious values, and a commitment to positive change in fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.