- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About Steinway & Sons
Founded in New York in 1853 by Henry E. Steinway, Steinway & Sons is synonymous with exceptional piano craftsmanship and a distinguished musical heritage. With manufacturing rooted in New York and Hamburg, the brand unites traditional artisanal expertise with precision engineering in instruments prized by leading pianists and institutions worldwide. As an employer, Steinway & Sons brings together craftspeople, technicians, engineers, and commercial specialists around a shared commitment to musical excellence. Its professional world is shaped by meticulous attention to detail, respect for enduring expertise, and the interplay of heritage and innovation, connecting specialist careers with the exacting standards of fine piano making.
Steinway & Sons is seeking an experienced Piano Sales Associate for its Steinway Hall flagship showroom in Midtown Manhattan, combining showroom sales with outreach and business development. The commission-based role offers a semi-monthly draw, sales commissions, performance bonuses, average annualized earnings of $80,000–$130,000 for successful employees, and uncapped earnings potential; the salary summary and role description both state that range, which is not guaranteed base salary.
Role & Responsibilities
- Achieve personal sales goals and support the showroom in achieving its goals.
- Develop sales strategies and forecasts for the customer and client base.
- Develop and cultivate customer leads and relationships.
- Implement a sales-referral outreach program for key influencers, including piano technicians, real estate agents, designers, and piano teachers.
- Coordinate piano technical needs after sales, including tuning, and address in-store needs as required.
- Use the CRM system to manage and follow up with leads.
- Support in-store and regional promotional events to generate and cultivate sales.
- Resolve customer issues in a timely manner.
- Conduct showroom sales, outreach, and business development.
Qualifications
- Bachelor’s degree.
- Experience in piano sales.
- At least 2 years of experience in music or piano sales in a commission-based environment.
- Ability to play piano is highly preferred.
- Musical and tonal understanding.
- Ability to lift 20–50 lbs. and stand and/or walk for extended periods.
Skills
Experience
At least 2 years of experience in music or piano sales in a commission-based environment; experience in piano sales required.
Education
Bachelor’s degree.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Benefits
Semi-monthly draw, sales commission on units sold, performance-based bonuses, and eligibility to participate in a benefits package from the first day, including medical, dental and vision coverage, FSAs, a generous 401(k) contribution, paid holidays, vacation and sick leave, and professional development. Earnings are commission-based, with average annualized earnings of $80,000–$130,000 for successful employees and uncapped potential. The salary summary lists $80,000–$130,000, while the role description gives the same $80,000–$130,000 range; neither figure is a guaranteed base salary.
Culture
Steinway & Sons offers a workplace shaped by precision craftsmanship, musical heritage, and a shared commitment to exceptional piano making. Its distinctive environment brings together artisanal expertise and technical innovation, with an emphasis on meticulous attention to detail and the transmission of specialist skills.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.