Shiseido Senior Sales and Training Executive

Role & Responsibilities

• Drive sales and execute retailer strategies and initiatives to achieve sales plans.
• Visit all retail locations within the territory’s call cycle, driving a car as required.
• Meet budgetary spending commitments and manage travel and expenses and freelance spending to preserve profitability and protect the bottom line.
• Build and maintain strategic partnerships with internal and external business partners to strengthen business understanding and deliver sales results.
• Create a collaborative environment that influences sales teams at Independent Stores (SIS), and share knowledge and best practices across the field organization.
• Recruit, hire, develop and retain productive freelance teams and, where applicable, Beauty Advisor and Coordinator teams.
• Serve as the internal and external liaison and executor for territory events, including virtual events, and achieve their financial targets.
• Maintain a professional digital footprint across social media platforms in accordance with company guidelines.
• Strengthen brand identity by ensuring visual merchandising consistency in each store and meeting visual, inventory and operational standards.
• Ensure locations support product and marketing campaigns through customer interactions, training and effective execution of visual direction.
• Evaluate retail trends to determine resource allocation in relation to sales.
• Meet deadlines for requests, including calendars, expenses and event recaps; understand and follow retail partner protocols and policies.
• Enforce and execute company policies, procedures and operational standards across all locations.
• Participate in regional meetings and conference calls, contributing to partnerships and solutions for business needs.
• Represent Shiseido brands positively and professionally as a Best Brand Partner, setting an example and influencing teams.
• Partner cross-functionally with the Education team to build store personnel’s confidence in the brand and ability to sell products and raise brand awareness.
• Maintain strong knowledge of products and ingredients.
• Present educational and sales information to large groups in stores, virtually and in regional settings.
• Follow Shiseido Brand Dress Code Guidelines and maintain a polished, professional appearance, adapting makeup styles to current trends and seasonal looks.

Qualifications

• At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent experience.
• Demonstrated ability to drive sales by fostering relationships and providing exceptional customer service.
• Ability to collaborate and build positive, effective business partnerships.
• Ability to interact with all levels of management in a fast-paced, high-growth and changing environment.
• Ability to work independently, prioritize and achieve results.
• Outstanding verbal and written bilingual communication skills in Mandarin Chinese and English.
• Effective planning, organization and time-management skills.
• Proficiency in Microsoft Office.
• Ability to lift, push and pull up to 50 lbs.
• Ability to stand for up to 8 hours.
• Ability to travel up to 40%.
• Valid driver’s license and reliable transportation, where applicable.
• Ability to work a flexible schedule, including weekends, evenings and holidays.

Skills

Experience

At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent experience.

Benefits

Medical, dental and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement. The total compensation package may also include participation in a bonus program with the ability to overachieve.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.