Shiseido Senior Amazon Manager

Role & Responsibilities

• Lead forecasting, sales reporting and promotional planning for Amazon tentpole events, beauty events and BFCM to identify topline growth opportunities and inform business decisions.
• Own and manage the Amazon P&L, tracking performance, identifying opportunities and recommending ways to improve profitability.
• Drive Amazon growth for Shiseido Americas brands, including Shiseido, Clé de Peau, Drunk Elephant, Issey Miyake and Dr. Dennis Gross.
• Lead, coach and develop two direct reports, setting clear priorities, ensuring strong execution and supporting their continued growth within the Amazon business.
• Serve as the organization’s Amazon subject matter expert, translating marketplace knowledge into clear recommendations and educating cross-functional teams on business performance drivers.
• Understand each brand’s vision for its Amazon business, including its distinct customer base and Amazon’s role in the portfolio.
• Partner with marketing teams to optimize brand stores, product detail pages (PDPs) and A+ content.
• Resolve execution issues creatively when they present business risks.
• Work with brand, marketing, agency and planning teams to identify synergies.
• Build trusted relationships with internal and external brand partners and develop growth strategies together.
• Support the Director with project management for setup and process flows for new accounts across the organization.
• Lead weekly meetings with brand and agency partners to review business performance and outstanding deliverables.
• Prepare business reports and executive presentations for the ADX team, translating performance trends, risks and opportunities into actionable recommendations.
• Oversee and be accountable for media investment, performance and optimization in partnership with agency teams.
• Work with agency, demand and planning teams to maintain a healthy stock rate.
• Perform other duties as needed to advance the organization’s vision and mission and uphold its values.

Qualifications

• College degree.
• At least 7 years of experience in Amazon marketplace, retail, e-commerce, consulting or business strategy.
• Experience using Amazon Seller Central, including efficiently navigating the platform and managing day-to-day business needs.
• A proven track record of driving account-management results, with familiarity in assortment strategy, marketing plans, e-commerce sales tactics and key metrics.
• Proficiency in analyzing business performance and making recommendations.
• Ability to work independently in an ambiguous environment.
• Detail orientation and a strong sense of ownership, urgency and organization.
• Proven success in project management and effective communication with cross-functional teams.

Skills

Experience

At least 7 years in Amazon marketplace, retail, e-commerce, consulting or business strategy.

Education

College degree.

Benefits

Medical, dental and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement; eligibility to participate in a bonus program with the ability to overachieve.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.