Shiseido Sales and Training Executive

Role & Responsibilities

• Drive sales and execute retailer-specific strategies and initiatives to achieve sales plans.
• Visit all retail locations in the assigned territory’s call cycle; driving and a valid driver’s licence are required.
• Manage budget commitments, including travel and expense and freelance spending, to protect profitability and the bottom line.
• Build and maintain strategic partnerships with internal and external business partners to deepen business understanding and deliver sales results.
• Create a collaborative environment that influences sales teams at Independent Stores (SIS), and share knowledge and best practices across the field organization.
• Recruit, hire, develop and retain productive freelance teams and, where applicable, Beauty Advisor and Coordinator teams.
• Serve as the internal and external liaison and executor for territory events, including virtual events, and achieve financial targets.
• Maintain a professional digital presence across social media platforms in accordance with company guidelines.
• Strengthen brand identity through consistent visual merchandising and ensure visual, inventory and operational standards are met in each store.
• Ensure locations support product and marketing campaigns through customer interactions, training and execution of visual direction.
• Assess retail trends to determine resource allocation in relation to sales.
• Meet deadlines for requests, including calendars, expenses and event recaps; understand, support and follow retail partner protocols and policies.
• Enforce and execute company policies, procedures and operational standards across all locations.
• Participate in regional meetings and conference calls to support partnerships and develop solutions to business needs.
• Represent Shiseido brands positively and professionally, setting an example and influencing teams as a Best Brand Partner.
• Work cross-functionally with the Education team to build store personnel’s brand confidence, product-selling ability and brand awareness.
• Maintain strong knowledge of products and ingredients.
• Present educational and sales information to large groups in stores, virtually and at regional events.
• Follow Shiseido brand dress-code guidelines and maintain a polished, professional appearance, adapting makeup to seasonal looks and current trends.

Qualifications

• At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent.
• Demonstrated ability to drive sales by fostering relationships and providing exceptional customer service.
• Ability to collaborate and build effective business partnerships.
• Ability to interact with all levels of management in a fast-paced, high-growth, changing environment.
• Ability to work independently, prioritize and achieve results.
• Outstanding verbal and written interpersonal and bilingual communication skills; Asian languages are preferred: Korean, Mandarin or Cantonese Chinese, and Vietnamese.
• Effective planning, organizational and time-management skills.
• Proficiency in Microsoft Office.
• Ability to lift, push and pull up to 50 lbs.
• Ability to stand for up to 8 hours.
• Ability to travel up to 75%.
• Valid driver’s licence and reliable transportation, where applicable.
• Flexibility to work weekends, evenings and holidays.

Skills

Experience

At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent.

Benefits

Medical, dental and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement. Bonus-program participation may also be offered.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.