Shiseido Sales and Training Executive

Role & Responsibilities

• Drive sales and execute retailer strategies and initiatives to achieve the sales plan.
• Maintain a monthly schedule aligned with territory volume, call cycles, priority high-volume doors and business needs, incorporating MAPPP methodology into door governance.
• Manage budget commitments, including travel and expenses and freelance budgets.
• Build and maintain strategic partnerships with internal and external business partners to strengthen business understanding and deliver sales results.
• Plan, schedule and execute events at key opportunity doors, using event strategies and assets to increase retail sales and brand awareness.
• Understand retail partner protocols, scheduling and support systems, and comply with partner policies.
• Participate in regional meetings and conference calls, contributing to partnerships and solutions for business needs.
• Work cross-functionally with the Education team to build store personnel's brand confidence, selling capability and brand awareness.
• Recruit, hire, inspire, schedule, develop and retain productive freelance team members, ensuring achievement of sales-per-hour and items-per-transaction goals.
• Monitor and assess weekly SPH/ROI for freelance teams, ensuring brand targets are met and adjusting plans as needed.
• Develop incremental event strategies across department stores and open-sell accounts to sustain retailer engagement.
• Execute in-store visual merchandising and support in-stock positioning through collaborative in-market and in-store relationships; communicate needs to key internal and external stakeholders.
• Raise brand ranking and gather competitive information to gain territory market share.
• Monitor and communicate stock concerns to retail partners and internal planning partners to maintain appropriate stock levels and prevent out-of-stocks.
• Act as a brand ambassador, maintaining strong knowledge of brand DNA, products and heritage to promote the One Shiseido approach.

Qualifications

• At least 2 years of experience as a Cosmetic Account Executive or 5 years as an Account Coordinator, or equivalent experience.
• Passion for the beauty industry, sales and clients.
• Ability to drive sales, meet or exceed goals and deliver excellent customer service.
• Demonstrated ability to assess, analyze and identify business trends.
• Experience managing budgets successfully.
• Ability to inspire, coach and develop a team.
• Exceptional interpersonal skills and the ability to build positive business partnerships.
• Ability to collaborate in a fast-paced, changing environment.
• Self-motivated, positive approach, with the ability to align with and engage around organizational visions.
• Flexibility to work a schedule typically Tuesday through Saturday, including weekends and holidays.
• Excellent verbal, non-verbal and written communication skills, including presentation abilities.
• Proficiency in all Microsoft Office programs and other analytical tools.
• Willingness to travel up to 50% and a valid driver's license.
• Comfort with different modes of travel, including car, plane and train.
• Ability to lift under 30 pounds and work in a fragranced environment on one's feet for several hours a day; a typical workday is 8 hours, with 6–8 hours in-store.
• Ability to drive to visit all doors in the territory call cycle; a valid driver's license is required.

Skills

Experience

At least 2 years as a Cosmetic Account Executive or 5 years as an Account Coordinator, or equivalent experience.

Benefits

Medical, dental and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement; eligibility for a bonus program with the ability to overachieve.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.