- Location
- Riyadh Riyadh Region Saudi Arabia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
The Retail Manager drives sell-out growth for Shiseido by developing commercial strategies, optimizing brand performance, managing key accounts, and aligning sales, marketing, supply chain, and finance. The role leads sell-out performance, team development, customer planning, forecasting, and commercial reporting to support sustainable revenue growth and operational excellence.
Role & Responsibilities
- Develop and implement annual sell-out targets.
- Lead market implementation of brand and trade marketing activations, including launches, visibility initiatives, and planograms.
- Track ranking and market-share targets and actual results.
- Report on market trends, competitor activity, and consumer insights to identify business opportunities.
- Manage SISO and participate in forecasting processes.
- Drive top-line growth through effective door management and channel development.
- Lead sell-out performance reviews and ensure KPIs are met across all channels.
- Lead the sell-out team (SS and BC), set KPIs, and develop work plans and performance.
- Implement BC productivity.
- Coach, mentor, and provide performance feedback to support team development.
- Conduct regular team meetings and performance evaluations.
- Prepare and present sales reports, suggested orders, and door stock positions.
- Submit commissions for SS and BC.
- Build strong, long-term relationships with key accounts.
- Implement joint business planning (JBP) with strategic customers.
- Resolve escalations, operational issues, and service concerns.
- Track and report commercial KPIs, including sales, ranking, market share, and stock health.
- Provide monthly business reviews (MBR) and actionable insights to management.
- Implement corrective actions in underperforming areas.
- Coordinate with supply chain to ensure accurate demand forecasting and stock availability.
- Monitor SOH levels, returns, and slow-moving stock to minimize financial impact.
- Ensure timely execution of launch orders, replenishments, and assortments.
Skills
Workplace
The successful candidate will be located in Riyadh, Riyadh Region, Saudi Arabia.
Explore jobs in Saudi Arabia.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Shiseido, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Retail Sales Manager», «Retail Business Manager», «Retail Performance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.