Shiseido Regional Talent and Organization Development Manager

About Shiseido

Founded in 1872 in Tokyo’s Ginza district by Arinobu Fukuhara, Shiseido has evolved from Japan’s first Western-style private pharmacy into a global beauty leader. Rooted in Japanese aesthetics and scientific research, the house brings together skincare, makeup and fragrance through a distinctive dialogue between artistry and innovation. As an employer, Shiseido offers career paths spanning research and development, product creation, marketing, retail and corporate functions within an international environment. Its enduring pursuit of quality and thoughtful approach to beauty provide a compelling setting for professionals seeking to combine technical expertise, creative sensitivity and an appreciation of Japanese heritage.

Role & Responsibilities

• Partner with business leaders and HR business partners to identify critical talent, succession needs, and workforce capability gaps, maintaining a future-ready talent pipeline aligned with business priorities.
• Oversee market-specific talent reviews and succession planning across the region, ensuring consistency, quality, and alignment with regional priorities.
• Define targeted development strategies for identified talent and successors with business leaders and HR business partners.
• Drive awareness, adoption, and effectiveness of regional career pathway frameworks to support internal mobility, career growth, upskilling, and reskilling.
• Work with market HR teams to track mobility trends, identify barriers to career progression, and recommend actions that support regional talent movement.
• Manage talent assessments, interpret results, and facilitate debriefs with leaders and stakeholders to support talent identification, development, and succession planning.
• Use data and insights to inform talent strategies, evaluate initiative effectiveness, and identify continuous improvement opportunities.
• Assess organizational capability gaps with stakeholders and identify future managerial skill requirements across the region.
• Design, develop, and implement structured managerial development programs incorporating workshops, e-learning, coaching, and peer learning.
• Oversee regional leadership programs for mid-level managers, ensuring consistency, quality, and relevance across markets.
• Curate, manage, and refresh learning resources to keep them accessible, practical, and aligned with managers’ development needs.
• Gather participant feedback and use qualitative and quantitative insights to improve learning initiatives and program effectiveness.
• Maintain comprehensive records of learning activities, participation, outcomes, and impact for reporting and analysis.
• Monitor emerging learning and development trends, tools, technologies, and best practices to enhance program delivery and learner experience.
• Manage relationships with external learning providers, assessment partners, facilitators, and consultants, ensuring quality, cost-effectiveness, and alignment with regional development priorities.
• Explore and leverage emerging technologies, AI-enabled solutions, and digital learning platforms to improve learning accessibility, effectiveness, and employee experience.
• Promote leadership development, capability building, and continuous improvement across the region.
• Drive and support regional employee engagement initiatives that strengthen employee experience, culture, and organizational effectiveness.
• Develop content, scripts, and communications for regional town halls and people initiatives, ensuring messages are clear, engaging, and aligned with regional priorities.
• Partner with Talent Acquisition and relevant stakeholders on employer branding initiatives that strengthen the employee value proposition, attraction, engagement, and enablement across the region.
• Partner with global teams to support regional setup and implementation of employee engagement surveys.
• Analyze and report engagement survey results, identifying actionable insights to enhance employee experience, culture, and organizational effectiveness.
• Support change management with tools, frameworks, facilitation, and communications that enable stakeholder alignment.
• Lead or contribute to transformation projects requiring cross-functional collaboration, agile execution, and stakeholder engagement.
• Facilitate cross-market sharing of talent and organization development best practices, promoting regional consistency while enabling local relevance.
• Develop regional standards, toolkits, and governance frameworks to support effective execution of talent and organization development initiatives across markets.

Qualifications

• Bachelor’s degree in Business, Human Resources, Organization Development, or a related discipline.
• Proven experience designing, implementing, and evaluating impactful talent, leadership, and organization development programs.
• Strong stakeholder management and interpersonal skills, with the ability to work effectively across diverse cultures and markets.
• Experience in change management, leadership development, employee engagement, and organizational effectiveness initiatives.
• Strong analytical thinking, communication, facilitation, and project management capabilities.
• Agile, relationship-oriented professional with a track record of implementing talent methodologies that support business performance.
• Collaborative approach to navigating complexity and building relationships across multiple markets.
• Solid understanding of team dynamics and the ability to operate effectively within a matrix organization.

Skills

Experience

Minimum 8 years of experience in Talent Management, Learning and Development, or Organization Development, ideally in a regional capacity or with consulting experience.

Education

Bachelor’s degree in Business, Human Resources, Organization Development, or a related discipline.

Culture

Shiseido’s workplace culture draws on its Japanese heritage, combining scientific rigor, artistic sensitivity and meticulous attention to quality. As a global beauty group, it brings together diverse expertise in an international environment where collaboration between research, product development and brand teams helps translate innovation into distinctive beauty experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.