- Location
- East Windsor New Jersey USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Nov 2, 2026
Shiseido seeks a Quality Control Supervisor for its manufacturing and packaging facility in East Windsor, New Jersey. Reporting to the Quality Manager, the role leads QC Inspectors and oversees inspection, disposition, compliance, and continuous-improvement activities for makeup products, components, work-in-progress, and finished goods.
Role & Responsibilities
- Support departmental and organizational goals and objectives.
- Supervise, assign, and prioritize QC Inspectors’ daily work to support production schedules while maintaining quality and compliance.
- Ensure incoming components, finished goods, and work-in-progress are sampled, inspected, and dispositioned according to product specifications, standards, and approved sampling plans, including ANSI/ASQ Z1.4, ISO 2859, or company SOPs.
- Oversee organoleptic evaluations of cosmetic products for color, odor, texture, and appearance, ensuring comparisons against approved Reference Standards.
- Review, approve, and track Production Nonconforming Product Reports (NCRs), ensuring timely investigations, appropriate disposition, and documented root cause.
- Review and approve Corrective Actions and Preventive Actions (CAPA), ensuring actions are effective, implemented as committed, and sustained.
- Monitor and analyze quality trends, inspection data, defect rates, and recurring issues; escalate concerns and recommend improvements.
- Track, analyze, and report QC Inspector productivity, performance, and adherence to inspection targets and KPIs.
- Train, coach, and develop QC Inspectors in inspection methodologies, defect identification, sampling techniques, documentation practices, and proper use of inspection and test equipment.
- Ensure inspection documentation, data entry, and records are accurate, complete, and compliant with internal and regulatory requirements.
- Maintain, update, and control Reference Standards, Defect Range Boards, and inspection aids.
- Ensure daily verification and compliance of laboratory and inspection equipment.
- Collaborate with Production, Packaging Engineering, and cross-functional teams to resolve quality issues and support continuous improvement.
- Support the Quality Manager with audits, investigations, and responses to internal, customer, or regulatory inquiries.
- Maintain QC areas in accordance with 6S standards and safety requirements.
- Perform other duties as assigned.
Qualifications
- Associate or bachelor’s degree in a related field, technical certificate, or equivalent combination of education and experience.
- At least 5 years of experience in a Quality Control environment, preferably in cosmetics, personal care, pharmaceutical, or food packaging, with exposure to FDA and cGMP regulations.
- Strong working knowledge of cGMP requirements, variable inspections, and ANSI/ASQ Z1.4 or ISO 2859 sampling methods.
- Strong leadership, coaching, and team development skills.
- Excellent verbal and written communication skills.
- Proficiency in basic math calculations and use of standard measuring and inspection equipment.
- Ability to distinguish color and identify cosmetic defects.
- Working knowledge of MS Office (Excel, Word, PowerPoint), including data analysis and reporting.
- Ability to manage multiple priorities in a fast-paced production environment.
- Ability to stand, walk, and lift up to 40 pounds as required.
- Strong interpersonal skills and the ability to collaborate across departments and address quality issues effectively.
Skills
Experience
At least 5 years in a Quality Control environment, preferably in cosmetics, personal care, pharmaceutical, or food packaging, with exposure to FDA and cGMP regulations.
Education
Associate or bachelor’s degree in a related field, technical certificate, or equivalent combination of education and experience.
Workplace
The successful candidate will be located in East Windsor, New Jersey, USA, with easy access to New York City.
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Benefits
Medical, dental, and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Shiseido, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Assurance Supervisor», «Quality Inspection Supervisor», «Production Quality Supervisor», «Quality Control Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.