Shiseido Inventory Specialist

Role & Responsibilities

• Maintain inventory accuracy across warehouse operations and reconcile physical stock with system records.
• Monitor inventory status, including available, blocked, quarantined, nearly expired, expired, and obsolete stock.
• Investigate inventory discrepancies, perform root cause analyses, and implement corrective and preventive actions.
• Coordinate inventory adjustments with appropriate documentation and authorization.
• Monitor inventory movements for compliance with company policies and control procedures.
• Ensure stock rotation practices, including FEFO and FIFO, are implemented and maintained.
• Manage annual destruction of expired, damaged, obsolete, or non-saleable inventory.
• Manage and monitor inventory transactions in WMS and SAP S/4HANA for completeness, accuracy, and timely execution.
• Verify and reconcile transactions between WMS and SAP to maintain inventory accuracy and system integrity.
• Monitor WMS and SAP S/4HANA interfaces, identify failures, delays, and discrepancies, and investigate and resolve transaction issues including interface errors, posting failures, and stock mismatches.
• Coordinate with IT teams, system vendors, and business users to resolve system issues promptly and prevent operational impacts.
• Monitor corrective actions and ensure outstanding transaction discrepancies are resolved and documented.
• Reconcile inventory balances, stock status, batches, and material movements across physical inventory, WMS, and SAP S/4HANA.
• Support validation and maintenance of master data, including Material Master, Batch Master, Storage Locations, Warehouse Mapping, Inventory Control Parameters, and System Configuration Data.
• Participate in system enhancements, UAT, process improvement initiatives, and implementation of new system functionalities.
• Develop and maintain inventory-related SOPs, transaction guidelines, and system control procedures.
• Serve as a key user for inventory processes in WMS and SAP S/4HANA, providing guidance and training to warehouse users as required.
• Plan, coordinate, and conduct periodic inventory counts, including cycle counts and annual physical inventory.
• Analyze stock count variances and identify corrective and preventive actions.
• Support internal, external, and financial audits related to inventory management.
• Complete inventory reconciliations accurately and within required timelines, maintaining records for compliance and audit requirements.
• Prepare and analyze inventory reports, KPIs, productivity indicators, and operational performance data.
• Monitor stock aging, inventory accuracy, inventory turnover, expiry exposure, and stock utilization.
• Provide analytical support to Warehouse, Logistics, Finance, Supply Chain, Regulatory Affairs, and Commercial teams.
• Develop reports and dashboards to support business decisions and operational improvements.
• Identify trends, risks, and opportunities to improve inventory efficiency and warehouse performance.
• Support marketing campaigns, product seeding, sampling activities, exhibitions, roadshows, and promotional events requiring inventory movements.
• Coordinate inventory allocation, issuance, tracking, and reconciliation for brand-related activities.
• Maintain accurate records and timely reporting for non-standard inventory transactions.
• Collaborate with Brand, Marketing, Sales, and Supply Chain teams to support business objectives.
• Identify opportunities to improve inventory accuracy, warehouse productivity, and process efficiency.
• Lead or participate in cross-functional warehouse improvement, digitalization, automation, and inventory optimization projects.
• Support implementation of new technologies, warehouse systems, and process improvements.
• Drive root cause analysis and continuous improvement using Lean, Kaizen, or other problem-solving methodologies.
• Ensure inventory activities comply with the company Quality Management System (QMS), ISO standards, regulatory requirements, and internal policies.
• Control and monitor quarantined, damaged, returned, nearly expired, and expired inventory, ensuring proper handling, traceability, and disposition under approved procedures.
• Support audits, product recalls, investigations, and corrective/preventive actions (CAPA), maintaining accurate inventory records and documentation.
• Promote and comply with Safety, Health & Environment (EHS) requirements for safe inventory handling, storage, transportation, and disposal.
• Identify quality, safety, and operational risks and support initiatives to improve compliance, inventory control, and warehouse performance.

Qualifications

• Bachelor’s degree in Business, Logistics, Administration, or a related field.
• At least 2–3 years of experience in inventory, warehouse operations, or administration.
• Strong knowledge of inventory control principles, stock reconciliation, cycle counting, physical inventory management, and warehouse operations.
• Hands-on experience with Warehouse Management Systems (WMS) and ERP systems; SAP S/4HANA is preferred.
• Strong analytical, problem-solving, and reporting skills, with proficiency in Microsoft Excel and inventory data analysis.
• Experience supporting audits, inventory investigations, and continuous improvement initiatives is preferred.
• Good Thai and English communication skills and ability to work effectively with cross-functional teams in a fast-paced environment.

Skills

Experience

At least 2–3 years of experience in inventory, warehouse operations, or administration.

Education

Bachelor’s degree in Business, Logistics, Administration, or a related field.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.