Sephora Training Coordinator

About Sephora

Sephora is a global prestige beauty retailer known for an expansive assortment of cosmetics, skincare, and fragrance brands and a strong emphasis on customer experience. As part of the LVMH group, Sephora blends retail innovation with a brand-driven culture and extensive employee development programs across stores and logistics operations.

Role & Responsibilities

• Designs, organizes and delivers training programs across distribution centre functional areas, including classroom facilitation and hands‑on sessions.
• Leads Material Handling Equipment (MHE) training and recertification, ensures operator competency and maintains related certifications.
• Develops and maintains training trackers, records of completion and training documentation; administers New Hire Orientation as required.
• Creates and supports an annual training calendar; schedules sessions and coordinates trainer assignments across departments.
• Evaluates trainer performance, conducts training audits to measure efficacy, and implements corrective actions to close skill gaps.
• Identifies operational opportunities where training can improve productivity and collaborates with operations leadership to implement solutions.
• Performs administrative duties related to learning delivery and supports development of new trainers and training materials.

Qualifications

• Minimum of 1 year of direct training or facilitation experience; 3+ years preferred (distribution/warehouse environment advantageous).
• Experience or willingness to become certified to operate MHE; demonstrated comfort training in a warehouse environment.
• Proven ability to produce and maintain accurate training records and metrics.
• Strong oral presentation skills and experience delivering adult learning in group settings.
• Ability to work flexible hours and adapt to shift schedules typical of distribution operations.

Skills

Experience

At least 1 year of applicable training experience is required; 3+ years of training or instructional experience in a warehouse/distribution environment is preferred. Experience with MHE operation or certification is highly desirable.

Education

High school diploma or equivalent required; associate or bachelor’s degree in Human Resources, Education, Business Administration or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 24.70 to USD 26.45 per hour.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; paid time off and paid sick leave; tuition reimbursement and in‑house development programs; 30% employee discount, gratis and flash sale access to LVMH brands; free mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching; eligibility for shift differential pay.

Culture

Sephora fosters an inclusive, diverse and mentorship-driven workplace that emphasizes learning and career development. The organisation values innovation and operational excellence, offering a fast‑paced environment where employee growth and cross‑functional collaboration are actively supported.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.