Sephora Team Lead, Store Services

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Employment Full-time
Seniority Mid-Level
Posted Nov 14, 2025

Join Sephora in Pointe-Claire, Canada as a Team Lead, Store Services. Leverage your retail expertise in a dynamic, luxury beauty environment.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an environment where creativity and excellence thrive.

Role & Responsibilities

  • Support all areas of the sales floor, including color, skincare, fragrance, and Sephora Collection.
  • Ensure team members execute Sephora's sales model and deliver exceptional customer service to meet and exceed company objectives.
  • Oversee visual merchandising and ensure compliance with company standards.
  • Act as the manager on duty, collaborating with team members and clients.
  • Demonstrate strong business acumen by understanding store sales and opportunities.
  • Participate in the interview process for team candidates.
  • Foster team engagement by exemplifying Sephora's values.

Qualifications

  • 1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Skills

Proven ability to influence peers and provide feedback. Strong customer service skills. Effective time management and problem-solving abilities.

Experience

Minimum 3 years of relevant experience.

Workplace

The role is situated in Pointe-Claire, Pointe-Claire, Canada — conveniently close to Montreal. Across Canada, Cerulean lists 212 open roles — 2 of them newly added.

Benefits

Employees enjoy discounts, complimentary products, exclusive brand events, and extensive training for career development.

Culture

Sephora is renowned for its vibrant and inclusive culture, emphasizing passion for clients, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.