Sephora Talent and Business Operations Manager, Stores

Employment
Full-Time
Seniority
Manager
Compensation
$54,800–68,500/year
Posted
Aug 31, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Canada seeks Talent and Business Operations Manager for North Bay store. Lead operations, staffing, training; CAD $54,800–$68,500.

Role & Responsibilities

  • Conduct final interviews for all key positions and utilize applicant tracking system to source, select, and hire candidates
  • Manage all training-related functions within the store in conjunction with Store Director and Education partners
  • Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store
  • Lead store operations and ensure execution of all operations-focused processes per company standards
  • Manage store inventory including shipping, receiving, returning merchandise, cycle counting, and ensuring compliance with company guidelines and timeframes
  • Demonstrate strong understanding of store sales performance, staffing, payroll, and all controllable expenses

Qualifications

  • Two to four years' experience in a similar role at a similar volume store or equivalent internal experience
  • Excellent verbal and written communication skills with ability to influence business partners at all levels
  • Proven ability to attract, identify, and develop talented store leaders who can train and drive sales

Skills

Applicant tracking systems Performance management Inventory management Payroll and financial analysis Team development and training Store operations execution

Experience

Two to four years in a similar role at a comparable volume retail store or equivalent internal experience within a beauty or retail environment.

Education

Not specified

Workplace

This position is based in North Bay, Ontario, Canada.

Compensation

The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.

Benefits

Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations and Talent Manager», «People Operations Manager, Retail», «Store Manager - Operations and Talent», «Retail Operations and HR Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Talent and Business Operations Manager, Stores

North Bay, Canada

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