Sephora Talent and Business Operations Manager, Stores
- Location
- MississaugaOntarioCanada
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Aug 7, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Talent and Business Operations Manager in Mississauga, Canada. Lead store operations, talent management, and drive operational excellence.
Role & Responsibilities
- Conduct final interviews and recruitment for all store positions in alignment with company hiring standards
- Develop and execute the store's ongoing training strategy in collaboration with the Store Director and Education partners
- Oversee weekly schedule creation, approve time-off requests, and manage payroll processes ensuring accuracy and timely submission
- Write and deliver annual performance reviews for direct reports and oversee performance management for the entire store
- Manage all store operations including inventory, shipping, receiving, returns, tester and supply control, and cycle counts
- Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses
- Lead and develop high-performing teams, identifying and nurturing in-store talent throughout their career progression
Qualifications
- 2–4 years of management experience in beauty, retail, or customer service industries
- Proven experience recruiting, staffing, and hiring across all store positions, including leadership roles
- Demonstrated ability to create and maintain high-performing teams
- Strong managerial courage and composure in managing difficult conversations
- Proficiency in Windows, Word, and Excel
Skills
Experience
2–4 years of management experience in beauty, retail, or customer service industries, with proven success in recruiting, staffing, and hiring across all store positions. Demonstrated ability to create high-performing teams and develop internal talent. Experience managing payroll, scheduling, and operational processes within a multi-functional store environment.
Education
No specific educational credential is explicitly required; however, equivalent internal experience in retail or beauty management may be substituted for formal qualifications.
Workplace
This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Product discounts, exclusive brand events, extended health and life insurance benefits with customizable coverage options, paid time off, training and development programs, access to LVMH programs and internal mobility opportunities across Canada.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations and Talent Manager», «Store Manager, Operations and Talent», «Retail Store Manager», «Beauty Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.