Sephora Talent and Business Operations Manager

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Location
Employment Full-Time
Seniority Manager
Posted Mar 2, 2026

Join Sephora Canada in Ottawa as a Talent and Business Operations Manager. Manage store operations and lead a dynamic team in the heart of Canada's capital.

Overview

Sephora Canada, a subsidiary of the global luxury conglomerate LVMH, is renowned for its dedication to beauty innovation and exceptional customer service. As a leader in the beauty retail industry, Sephora Canada is committed to fostering a diverse and inclusive environment, encouraging creativity and excellence among its employees.

Role & Responsibilities

  • Manage the people and operations aspects of a specific Sephora store location.
  • Conduct final interviews for key positions and utilize the online applicant tracking system for sourcing and hiring.
  • Oversee training-related functions and collaborate with Store Director and Education partners to develop training strategies.
  • Write and deliver annual performance reviews and manage performance management situations.
  • Lead store operations, ensuring execution of all operational processes and inventory management.
  • Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses.

Qualifications

  • Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to attract and identify talented store leaders. Capability to train and develop teams to drive sales and client service.

Experience

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Workplace

This position is based in Ottawa, Ottawa, Canada. Cerulean lists 5 open roles in Ottawa, including 1 posted recently. In Canada as a whole, Cerulean currently features 223 open positions, with 15 posted this week.

Compensation

The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with eligibility for performance-based bonuses.

Benefits

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Culture

Sephora Canada prides itself on a culture of inclusivity, innovation, and excellence. The company values diversity and encourages employees to express their creativity and individuality. The workplace is dynamic and supportive, fostering growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.