Sephora Talent and Business Operations Manager
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Sephora Canada is hiring a Talent and Business Operations Manager in Chatham, Canada. This full-time position involves managing store operations and people aspects, requiring 2-4 years of relevant experience.
Overview
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury products and exceptional customer service. Sephora Canada is celebrated for its innovative approach to beauty retail, trendsetting capabilities, and commitment to providing an unparalleled customer experience. The company values diversity, community engagement, and the unique contributions of its employees.
Role & Responsibilities
- Manage the People and Operations aspects of a specific Sephora store location.
- Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing and hiring.
- Oversee training-related functions and develop ongoing training strategies in collaboration with Store Director and Education partners.
- Write and deliver annual performance reviews and manage performance management situations.
- Lead store operations, ensuring execution of all processes and managing inventory including shipping, receiving, and cycle counting.
- Demonstrate expertise in sales performance, staffing, payroll, and controllable expenses.
Qualifications
- Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
Skills
Experience
Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
Workplace
The role is situated in Chatham, Chatham, Canada. Across Canada, Cerulean lists 212 open roles — 3 of them newly added.
Compensation
The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with potential performance-based bonuses.
Benefits
Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.
Culture
Sephora Canada fosters a culture of innovation, diversity, and inclusion, emphasizing the importance of community and employee engagement. The company is committed to transparency and efficiency, utilizing AI technologies in its recruitment process.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.