Sephora Supply Chain Excellence Manager
- Employment
- Contract
- Seniority
- Manager
- Department
- Supply Chain, Logistics & Inventory
- Posted
- May 13, 2026
About Sephora
Sephora is a leading global beauty retailer known for its curated assortment of cosmetics, fragrance and skincare, omnichannel retail formats and high-profile flagship stores. In the Asia‑Pacific region Sephora operates across multiple markets with a mix of retail, digital and marketplace channels. The brand is part of the LVMH group and is recognised for its innovation, inclusivity and focus on customer experience.
Sephora Singapore seeks a Supply Chain Excellence Manager (9‑month contract) to lead regional performance management and analytics across Asia‑Pacific.
Role & Responsibilities
- Co‑lead the regional Center of Excellence (CoE) agenda for Supply Chain across Asia‑Pacific, partnering with country teams to align priorities and rollout standards.
- Own and continuously evolve the regional Supply Chain KPI framework (e.g. on‑shelf availability, supplier fill rate, inventory health, days of inventory, depreciation, forecast accuracy) and drive performance against targets.
- Run structured cross‑functional performance reviews with clear glidepaths to improve key supply chain metrics and hold stakeholders accountable for outcomes.
- Drive the Supply Chain digitalisation and advanced analytics roadmap: design, deploy and automate performance management tools, dashboards and reports in partnership with analysts and technology teams.
- Serve as the regional data hub and business partner to commercial teams to extract commercial insights, deliver markdown recommendations and perform price‑elasticity analyses to optimise excess inventory clearance during promotions.
- Prepare and present supply chain performance updates and decision‑grade insights to S&OP, executive management and governance forums, highlighting risks, opportunities and required actions.
- Collaborate with Technology, Finance and Commercial functions to design, test and operationalise new tools and processes; lead go‑live and stabilisation activities.
- Identify, prioritise and deliver a pipeline of process optimisation initiatives with quantified productivity, cost and service benefits.
- Lead capability building, change management, communication and adoption tracking for regional Supply Chain transformation programmes.
Qualifications
- Minimum 5 years of supply chain experience; 8 years preferred, with at least 1–3 years in a managerial or project lead capacity.
- Proven background in supply chain planning, performance management or operations excellence; prior CoE or transformation experience strongly preferred.
- Experience in complex omni‑channel retail operations (e.g. retail, e‑commerce, click & collect, marketplace) is a strong advantage.
- Demonstrated track record of leading cross‑functional projects and delivering measurable improvements in supply chain KPIs.
- Comprehensive understanding of end‑to‑end supply chain processes (plan, source, make, deliver, return) and associated metrics.
- Advanced analytical capability; comfortable reviewing complex analyses and challenging business assumptions.
- Proficiency in data management and data visualisation practices; ability to collaborate with analysts to translate data into action.
- Structured project management skills with the ability to manage multiple parallel initiatives and prioritise delivery.
- Excellent written and verbal communication skills; proven stakeholder management across functions and seniority levels.
- Experience driving change management, training and adoption for regional initiatives.
Skills
Experience
Regional or multi‑country supply chain experience is required. The role expects a candidate with a strong background in supply chain planning, performance management or operations excellence, ideally 5–8+ years’ experience with 1–3 years in a managerial or project leadership role and exposure to omni‑channel retail environments.
Education
Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Business or a related discipline; advanced degree or professional certifications in supply chain, analytics or project management preferred.
Workplace
This position is based in Singapore, Central, Singapore.
Culture
Sephora fosters an inclusive, empowering workplace that values authenticity, diversity and continuous learning. The regional organisation emphasises collaboration, capability building and a fast‑paced culture where innovation and customer obsession drive day‑to‑day work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Supply Chain Performance Manager», «Regional Supply Chain Manager», «Supply Chain Analytics Manager», «Continuous Improvement Manager — Supply Chain», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.