Sephora Supervisor
- Location
- IndooroopillyQueenslandAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $32.24/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Supervisor role at Indooroopilly, Queensland—lead a beauty team and drive sales in luxury retail. Full-time, permanent position.
Role & Responsibilities
- Lead and mentor a team of 20+ beauty advisors, fostering a high-performance culture and operational excellence
- Drive a results-oriented selling culture to exceed key performance indicators (KPIs) and consistently elevate team capabilities through targeted coaching
- Serve as Client Experience Lead (CEL), overseeing client and team matters in a fast-paced environment and making critical store decisions
- Utilize and interpret reporting data to inform operational decisions and collaborate with Store Manager and Assistant Store Manager
- Manage profit and loss, sales forecasting, people management and training, stock control, and visual merchandising across all beauty, skincare, haircare, and wellness categories
- Facilitate open and constructive communication within the team, providing impactful feedback and maintaining consistent dialogue with the management team
- Work a rotating roster including late nights, weekends, and public holidays to support peak trading periods (Thursday–Sunday)
Qualifications
- Minimum 3 years of retail management experience
- Proven track record of exceeding sales targets and KPIs
- Extensive experience managing profit and loss, sales forecasting, and people management
- Demonstrated proficiency with Microsoft Office Suite for data interpretation and reporting
- Strong background in stock control and visual merchandising
- Deep passion for delivering exceptional client service and creating an unparalleled experiential retail environment
Skills
Experience
Minimum 3 years of retail management experience, ideally including senior leadership roles at smaller-format retailers or equivalent boutique management positions. Candidates should demonstrate a proven track record of driving sales performance, managing teams, and delivering exceptional client experiences in luxury retail environments.
Workplace
The successful candidate will be located in Indooroopilly, Queensland, Australia, with easy access to Brisbane.
Compensation
The base compensation for this position is AUD 32.24 per hour.
Benefits
Gifted products throughout the year; store discounts up to 45%; Paid Parental Leave, Birthday Leave, and Personal Leave for Full-Time employees; 24/7 Mental Health well-being programs and Life Insurance; discounted gym memberships; structured succession planning and career development opportunities; access to diverse opportunities across LVMH luxury brands; advanced online learning platform; social calendar; superannuation and commission; weekend and public holiday loading.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Store Supervisor», «Client Experience Lead», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.