Sephora Supervisor

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of March 10, 2026, Sephora presents 570 alternative opportunities for your consideration.

Continue Your Search

We invite you to review more currently available roles:

Location
Employment Full-Time
Seniority Supervisor
Posted Mar 9, 2026

Join Sephora in Glasgow as a Supervisor and lead the skincare and fragrance departments. Bring your passion for beauty to a dynamic team.

Overview

Sephora, a part of the LVMH family, is a global leader in beauty retail, renowned for its innovative approach to cosmetics and skincare. As an employer, Sephora offers a dynamic and inclusive environment, encouraging creativity and personal expression. With a commitment to diversity and a passion for excellence, Sephora provides employees with opportunities for growth and development in a vibrant and fast-paced setting.

Role & Responsibilities

  • Lead, coach, and inspire Beauty Advisors to deliver personalized skincare and fragrance consultations and exceptional client service.
  • Provide ongoing training in product knowledge, selling skills, consultation techniques, and category trends.
  • Stay ahead of skincare and fragrance trends to guide product recommendations and drive continuous learning within the team.
  • Drive sales performance through proactive engagement, building long-lasting customer relationships, and identifying upsell and cross-sell opportunities.
  • Manage customer enquiries and concerns with professionalism to maintain high satisfaction and loyalty.
  • Oversee inventory accuracy, visual standards, merchandising, and stock flow to maintain a premium, organized department.
  • Partner with store leadership to deliver compelling campaigns, brand activations, and seasonal skincare and fragrance experiences.
  • Monitor KPIs and use insights to optimize performance and support wider store goals.
  • Ensure compliance with Sephora operational standards, including loss prevention and health and safety.
  • Conduct regular performance check-ins, set clear goals, and support personalized development plans.
  • Support senior leadership with Employee Relations processes when required, including attendance and performance conversations.
  • Assist with new store opening activities such as unboxing, organizing, and preparing stock.

Qualifications

  • Proven leadership experience in beauty or retail, ideally with strong skincare and/or fragrance expertise.
  • Deep understanding of skincare products, ingredients, brand philosophies, and customer needs.
  • Strong ability to coach and develop individuals and teams.
  • A genuine passion for Sephora, customer experience, and team culture.
  • Strong sales acumen with a track record of meeting or exceeding performance goals.
  • Excellent communication skills and the ability to deliver personalized, impactful skincare advice.
  • Strong organizational skills with the ability to thrive in a fast-paced environment.
  • Experience managing Employee Relations processes when required.
  • Comfort with in-store technology to support customer service, inventory, and operational efficiency.
  • Flexibility to work evenings, weekends, and key trading periods.

Skills

In-store technology Employee Relations processes Sales acumen Communication skills Organizational skills

Experience

Minimum 3 years of leadership experience in beauty or retail, ideally with strong skincare and/or fragrance expertise.

Workplace

The role is situated in Glasgow, Glasgow, UK. Across UK, Cerulean lists 621 open roles — 18 of them newly added.

Benefits

SEPHORA University training, allowances tailored to role and location, competitive pay with annual reviews, performance-based commission, generous employee discount, paid day off on birthday, access to perks and wellbeing platform, generous holiday allowance with option to buy extra days.

Culture

Sephora fosters a culture of creativity, inclusivity, and innovation, celebrating diversity and encouraging employees to express themselves. The brand is committed to providing a supportive and dynamic work environment where team members can thrive and grow.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.