Sephora Store Supervisor
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $32.24/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sydney seeks an experienced Store Supervisor to lead a premium beauty team at Castle Towers. Full-time, permanent role for retail leaders. $32.24/hr + super + benefits.
Role & Responsibilities
- Lead and mentor a team of 20+ beauty advisors, fostering a high-performance culture and coaching team members to achieve sales excellence
- Drive a results-oriented selling culture to exceed KPIs and consistently elevate team capabilities through targeted coaching and development
- Serve as Client Experience Lead (CEL), overseeing client and team matters in a fast-paced environment and making critical store decisions
- Utilize data-driven insights and reporting to inform operational decisions and collaborate with Store Manager and Assistant Store Manager
- Manage profit and loss, sales forecasting, stock control, and visual merchandising across all product categories
- Maintain open and constructive communication within the team, provide impactful feedback, and facilitate dialogue with the wider management team
- Oversee back-of-house operations and ensure operational excellence and compliance
- Embody Sephora's brand DNA and model the delivery of a curated, innovative prestige beauty experience
Qualifications
- Minimum 3 years of retail management experience
- Demonstrated experience managing profit and loss, sales forecasting, people management, training, stock control, and visual merchandising
- Proficiency with Microsoft Office Suite for data interpretation and daily reporting
- Proven track record of exceeding sales targets and KPIs with a results-oriented mindset
- Extensive hands-on retail leadership experience in fast-paced, high-volume environments
- Strong understanding of luxury and prestige beauty retail categories
Skills
Experience
Minimum 3 years of retail management experience, including demonstrated success in managing profit and loss, sales forecasting, people management and training, stock control, and visual merchandising. Ideal candidates include Store Managers or Assistant Managers from boutique or smaller-format retailers seeking to transition into a larger, high-volume premium retail environment.
Workplace
This position is based in Sydney, New South Wales, Australia.
Compensation
The base compensation for this position is AUD 32.24 per hour.
Benefits
Gifted products throughout the year; store discounts up to 45%; paid parental leave; birthday leave and personal leave for full-time and part-time employees; health and well-being initiatives including 24/7 mental health programs and life insurance; discounted gym memberships; competitive remuneration including hourly rate, superannuation, commission, and weekend and public holiday loading; significant opportunities for personal development and career progression within ANZ through structured succession planning; access to diverse opportunities across LVMH's global group of luxury brands; advanced online learning platform; fun social calendar.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Store Operations Supervisor», «Retail Supervisor», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.