Sephora Store Specialist

Overview

Sephora is a global prestige beauty retailer and a member of the LVMH luxury group. The brand is known for a curated assortment of international and own-label beauty products, a strong retail experience, and a multicultural workforce across multiple countries.

Role & Responsibilities

• Manage designated floor area(s) covering one or more core product categories (makeup, skincare, fragrance, Sephora Collection).
• Act as the communication bridge between the Store Manager and the Beauty Advisor team, ensuring clear dissemination of priorities and feedback.
• Support Store Managers in executing commercial and HR strategies, including staff scheduling, performance follow-up and daily store operations.
• Monitor and analyse team KPIs and sales performance; motivate the team to achieve targets and deliver daily reporting.
• Coordinate and deliver commercial activities such as promotions, product launches, events and CRM campaigns.
• Manage stockroom operations to maintain optimal inventory levels aligned with replenishment cycles and merchandising plans.
• Ensure compliance with company procedures, safety regulations and commercial policies set by central teams.
• Train and onboard new hires, supporting their development and career progression through coaching and feedback.
• Foster inclusive, trust-based relationships within the team and across the wider organisation; celebrate and credit team successes.

Qualifications

• Minimum 3–4 years' experience in supervisory or assistant manager roles in retail (Assistant Store Manager, Team Leader, Supervisor, Key Holder).
• Proven ability to lead and develop a sales team, driving a collaborative and results-oriented culture.
• Strong commercial acumen with experience monitoring KPIs, basic budget awareness and daily sales reporting.
• Resilient, flexible and dynamic approach to fast-paced retail environments; excellent communication and interpersonal skills.
• Experience in multinational or high-traffic retail settings preferred.

Experience

Minimum 3 years' experience in supervisory or team-lead retail roles, ideally within dynamic, multinational retail environments.

Workplace

Benefits

Competitive tailored welfare offers; free beauty product gifts; employee discounts on Sephora and LVMH products; annual convention and team-building events.

Culture

Sephora cultivates an inclusive, diverse and community-driven workplace where authenticity and individual contribution are encouraged. The environment emphasises empowerment, continuous learning and cross‑functional collaboration, with regular events and initiatives that connect teams globally.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.