Sephora Store Operations and Talent Manager
- Employment
- Contract
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Jul 24, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Store Operations and Talent Manager in Toronto — manage retail operations, team leadership, and beauty retail excellence.
Role & Responsibilities
- Conduct final interviews and source candidates for all key store positions using the applicant tracking system
- Develop and execute the store's ongoing training strategy in coordination with the Store Director and Education partners, managing all training-related functions
- Create and approve weekly staff schedules, manage time-off requests, oversee payroll processes, and ensure timely and accurate employee compensation
- Write, deliver, and oversee annual performance reviews for direct reports and manage performance management situations across the entire store team
- Oversee all store operations and inventory management, including shipping, receiving, returns, tester control, supply management, and cycle counts
- Analyze store sales performance, staffing levels, payroll, and controllable expenses to drive operational excellence and business results
Qualifications
- 2–4 years of management experience in beauty, retail, or customer service industry
- Proven experience recruiting, staffing, and hiring across all store positions including leadership roles
- Demonstrated ability to build high-performing teams and identify and develop in-store talent
- Strong managerial composure and courage to manage difficult performance conversations
- Proficiency with Windows, Word, and Excel
Skills
Experience
2–4 years of management experience in beauty retail, customer service, or related industries, with demonstrated success recruiting, staffing, hiring, and developing high-performing teams.
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Product discounts, complimentary and exclusive brand events, extended health and life insurance with customizable coverage options, paid time off, internal training and development programs, support for internal mobility across Canada, and access to LVMH programs and job opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager - Operations and People», «Store Operations and Staffing Manager», «Retail Operations Manager - Beauty», «Store People and Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.