Sephora Store Operations and Talent Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Jul 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Canada, Charlottetown: Store Operations and Talent Manager – lead people and operations, manage staffing, training, scheduling, and performance.
Role & Responsibilities
- Serve as Talent Champion: conduct final interviews for all key positions and utilize applicant tracking systems to source, select, and hire candidates
- Manage all training-related functions within the store, develop and execute the store's ongoing training strategy in conjunction with the Store Director and Education partners
- Oversee weekly schedule creation, approve time-off requests, and manage the store's payroll process while ensuring compliance with company, regional, and district guidelines
- Write and deliver annual performance reviews for direct reports in a complete and timely manner; oversee the performance management process for the entire store
- Oversee all store operations and inventory management, including shipping, receiving, returns, tester and supply control, and cycle counts completed accurately and on time
- Demonstrate strong understanding of the store's sales performance, staffing, payroll, and all controllable expenses to drive entrepreneurial accountability
Qualifications
- 2–4 years of management experience in beauty, retail, or customer service industries, or equivalent internal experience
- Proven experience recruiting, staffing, and hiring across all store positions, including leadership roles
- Demonstrated ability to create high-performing teams and identify and develop in-store talent throughout their career journey
- Strong managerial composure and ability to conduct difficult conversations with professionalism
- Excellent verbal and written communication skills with the ability to influence business partners at all levels
Skills
Experience
2–4 years of management experience in the beauty, retail, or customer service industry, including recruiting, staffing, and hiring across store positions at all levels.
Workplace
This position is based in Charlottetown, Prince Edward Island, Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Product discounts, gratis and exclusive brand events, extended health and life insurance benefits with customizable coverage options, paid time off, training and development support, internal mobility opportunities across Canada, and access to LVMH programs and job opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Manager of Store Operations and Talent», «Store Manager – Operations and People», «Operations and Talent Manager», «Store Talent and Business Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.