Sephora Store Operations and Talent Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Aug 18, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Canada: Store Operations & Talent Manager, Brampton, ON. CAD $54,800–$68,500/year. Full-time permanent position leading retail operations and team management.
Role & Responsibilities
- Conduct final interviews and recruit key positions using the applicant tracking system
- Develop and execute the store's ongoing training and onboarding strategy in conjunction with the Store Director and Education partners
- Oversee weekly schedule creation, approve time-off requests, and manage the store's payroll process in compliance with company and regional guidelines
- Write and deliver annual performance reviews for direct reports; manage performance situations and provide timely feedback across the store
- Oversee all store operations and ensure processes are executed to company standards, including inventory management, shipping, receiving, returns, and cycle counts
- Monitor store sales performance, staffing, payroll, and all controllable expenses to drive operational excellence
- Build and maintain high-performing teams by identifying talent and developing employees throughout their career journey
Qualifications
- 2–4 years of management experience in beauty, retail, or customer service
- Proven experience recruiting, staffing, and hiring across all store positions, including leadership roles
- Demonstrated ability to create high-performing teams and develop in-store talent
- Composure and managerial courage to address challenging conversations
- Excellent verbal and written communication skills; ability to influence business partners at all levels
- Proficiency with Windows, Word, and Excel
Skills
Experience
2–4 years of management experience in the beauty, retail, or customer service industry is required. Candidates should have a proven track record recruiting, staffing, and hiring across all store positions, including leadership. Experience identifying and developing in-store talent and managing high-performing teams is essential.
Education
High school diploma or equivalent required; further education in business management, human resources, or a related field is preferred but not mandatory.
Workplace
The successful candidate will be located in Brampton, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Product discounts, gratis and exclusive brand events, extended health and life insurance benefits with customizable coverage options, paid time off, training and development initiatives, support for internal mobility across Canada, and access to LVMH programs and job opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager – Operations & People», «Operations and HR Manager», «Store Operations Lead», «Retail Manager – Store Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.