Sephora Store Operations and Talent Manager

Employment
Contract
Seniority
Manager
Compensation
$54,800–68,500/year
Posted
Aug 17, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Canada seeks Store Operations and Talent Manager (6-month interim contract) in Belleville, ON. Lead operations, talent management, and drive beauty retail excellence. CAD $54,800–$68,500 annually.

Role & Responsibilities

  • Conduct final interviews for key store positions and utilize the applicant tracking system to source, select, and hire candidates
  • Manage all training-related functions within the store, developing and executing the on-going training strategy in conjunction with the Store Director
  • Create weekly staff schedules, approve time-off requests, and manage payroll administration to ensure accurate and timely payment
  • Write and deliver annual performance reviews for direct reports; oversee performance management processes for the entire store
  • Oversee store operations including inventory management, shipping, receiving, returns, tester and supply control, and cycle counts
  • Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses to drive operational excellence

Qualifications

  • 2–4 years of management experience in beauty, retail, or customer service
  • Proven experience recruiting, staffing, and hiring across all store positions, including leadership roles
  • Demonstrated ability to create high-performing teams and identify and develop in-store talent
  • Strong managerial composure and ability to conduct difficult conversations with confidence
  • Excellent verbal and written communication skills with the ability to influence business partners at all levels
  • Proficiency with Windows, Word, and Excel

Skills

Applicant tracking systems Payroll administration Inventory management Performance management Team scheduling Microsoft Word Microsoft Excel Conflict resolution Recruitment and hiring

Experience

2–4 years of management experience in beauty, retail, or customer service, with demonstrated expertise in recruitment, staffing, team development, and multi-unit operational oversight.

Workplace

The role is situated in Belleville, Ontario, Canada — conveniently close to Toronto.

Compensation

The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.

Benefits

Product discounts, gratis and exclusive brand events, extended health and life insurance with customizable coverage options, paid time off, internal mobility support across Canada, and access to LVMH programs and job opportunities.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager of Operations», «Operations and Talent Lead», «Manager of Store Leadership», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Operations and Talent Manager

Belleville, Canada

Continue to the application.