Sephora Store Manager

Employment
Full-Time
Seniority
Manager
Posted
Jul 17, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Store Manager – Western Sydney, Australia. Lead a beauty retail team on a permanent full-time basis with LVMH.

Role & Responsibilities

  • Lead and motivate a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values and empower clients
  • Drive a selling culture and performance metrics to meet KPIs and support business objectives
  • Manage store profit and loss, monitor stock levels, and maximize sales and profitability through data-driven decisions
  • Implement operational initiatives including brand events, training programs, and visual merchandising to ensure consistent brand representation
  • Maintain a positive, inclusive store culture through feedback, coaching, recognition, and career development opportunities
  • Monitor key performance indicators and lead recruitment, development, and talent management for store team members
  • Deliver exceptional customer service standards and create meaningful in-store experiences that build brand loyalty

Qualifications

  • Minimum 3 years of retail management experience at a big-box retailer or multi-site environment
  • Excellent organizational, analytical, and business management skills
  • Strong emotional intelligence, communication abilities, and influence at all organizational levels
  • Demonstrated ability to attract, identify, and inspire talented employees
  • Proven track record of delivering exceptional client service and driving experiential retail
  • Australian Citizen or Permanent Resident status required

Skills

Retail operations management P&L management Team leadership and coaching Sales strategy development Data analysis and KPI monitoring Visual merchandising oversight Staff recruitment and talent development Customer service excellence Brand representation and culture building

Experience

Minimum 3 years of retail management experience at a big-box retailer or multi-site operation, with demonstrated success leading teams, driving sales performance, and managing store operations in a fast-paced, customer-focused environment.

Workplace

The role is situated in Sydney, New South Wales, Australia.

Benefits

Complimentary gifted products throughout the year plus store discounts up to 45%; paid parental leave and birthday leave; 24/7 mental health support and life insurance; discounted gym memberships including Virgin Active and Fitness First; internal development opportunities across LVMH group brands; access to unique online learning platform; annual conference and travel prize for store of the year.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Store Manager», «Store Director», «Regional Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Manager

Sydney, Australia

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