Sephora Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora is hiring a full-time Store Manager for its 8th & Westlake location in Seattle, Washington. The salaried, permanent role leads store operations, team development, client experience, and business performance, with availability required for evenings, weekends, and holidays.

Role & Responsibilities

• Oversee daily store operations to deliver an elevated client experience and drive sales and profitability in a high-volume environment.
• Lead, coach, inspire, and develop a diverse team, fostering growth, accountability, and strong performance.
• Attract, recruit, and onboard talent, building an inclusive team that reflects Sephora’s values and delivers signature service.
• Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
• Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
• Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programmes and personalized experiences.
• Maintain a visually inspiring, immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources, adapting to changing priorities and opportunities.
• Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
• Create personalized, memorable client experiences that build loyalty and satisfaction while balancing operations with business growth.
• Be available to work evenings, weekends, and holidays.
• Lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Qualifications

• Demonstrated success as a Store Manager in high-volume, complex retail or hospitality environments.
• Ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
• Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
• Exceptional communication and interpersonal skills; ability to build trust, clarity, and enthusiasm with teams and senior leadership, manage conflict, facilitate complex discussions, and ensure alignment.
• Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
• Experience creating personalized, memorable client experiences that build lasting loyalty and satisfaction while balancing operations and business growth.

Skills

Compensation

The base compensation for this position ranges from USD 93,800 to USD 114,850 per annum.

Benefits

Medical, dental, and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA programmes; student debt retirement plan with qualifying student loan payments eligible for the 401(k) match; vacation and sick paid time off; protected leave; training, tuition reimbursement, and leadership development; 30% discount on merchandise and services; free products or gratis and flash-sale discounts on LVMH brand products; 24/7 access to mental health and financial coaching through Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.