Sephora Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Store Manager in Rosemere, QC: Lead full store operations, team development, and sales growth in this permanent full-time retail leadership role.
Role & Responsibilities
- Establish and monitor sales forecasts, daily/weekly/monthly results, and team communication to achieve store profitability targets and operating margins
- Recruit, interview, and hire staff across all store positions in accordance with operational needs and budgetary constraints
- Train, mentor, and motivate service leads and team supervisors, delegating supervisory responsibilities to develop their leadership and business acumen
- Conduct inventory management, maintain stock records, and communicate inventory concerns and discrepancies to stakeholders
- Develop and execute strategic merchandising and promotional strategies to drive business growth, leveraging loyalty programs, events, and product knowledge
- Foster a coaching culture that provides timely recognition for successes and developmental feedback through daily mentoring and quarterly performance reviews
- Analyze sales trends, respond to market dynamics, and make evidence-based business decisions to achieve key performance indicators
- Maintain optimal staffing levels to ensure exceptional customer experience while adhering to budget objectives
- Ensure compliance with Sephora concepts, brand standards, and corporate policies across all store operations
Qualifications
- Minimum 5 years of senior management experience in beauty, retail, or customer service industries
- Demonstrated success in building and leading high-performance teams with a passion for training and professional development
- Proven experience in recruitment, staffing, and hiring across multiple store positions, including supervisory roles
- Strong organizational, problem-solving, and communication skills (verbal and written)
- Proficiency with Windows, Word, and Excel
- Ability to remain composed and conduct difficult conversations with emotional intelligence and professionalism
- Sharp business acumen with demonstrated ability to analyze sales trends and respond appropriately to market indicators
- Track record of achieving targets and key performance indicators
- Commitment to continuous learning and professional growth
Skills
Experience
Minimum 5 years in a senior management role within beauty retail, broader retail operations, or customer-focused service environments, with demonstrated success building and leading high-performing teams, managing P&L, achieving sales targets, and implementing strategic business initiatives.
Education
Secondary education required; post-secondary education in business administration, retail management, or related field is preferred.
Workplace
The successful candidate will be located in Rosemere, Quebec, Canada, with easy access to Montreal.
Benefits
Employee discount on Sephora products, free products, exclusive brand events, extended health and wellness benefits, life insurance coverage (full-time), paid time off and paid holidays, comprehensive benefits package tailored to employee needs, internal career mobility support across Canada, access to LVMH job portal and training programs.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Manager», «Beauty Store Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.