Sephora Store Manager

Employment
Full-Time
Seniority
Manager
Posted
May 11, 2026

About Sephora

Sephora is a global prestige beauty retailer and a member of the LVMH Group, known for a wide curated assortment of fragrance, makeup, skincare and haircare brands alongside its own label. The brand is recognized for an experiential retail model, strong CRM and omnichannel initiatives, and a culture that combines commercial rigor with a focus on beauty community and inclusivity.

Sephora seeks a Store Manager in Pavone Canavese (Ivrea area), Italy to lead store operations, P&L and a large retail team.

Role & Responsibilities

  • Lead all store operations to achieve financial targets, including sales, margin and budget adherence.
  • Manage the store P&L: control inventory discrepancies, operating costs and personnel expenses, and propose optimisation strategies.
  • Drive commercial activity planning and execution (promotions, product launches, events and CRM campaigns).
  • Analyse and act on retail KPIs (traffic, average transaction value, units per transaction, conversion) and daily reporting.
  • Oversee stockroom and replenishment to maintain optimal inventory levels aligned with merchandising strategy.
  • Ensure implementation of company policies and procedures, including pricing, promotions and safety regulations.
  • Recruit, coach and develop Sephora Specialists (department/area managers); collaborate with Area Manager and HR on career development.
  • Foster a motivating, inclusive team climate that supports performance and customer experience excellence.

Qualifications

  • Minimum 3–4 years' experience in store management or equivalent roles, preferably within fast-paced multinational retail.
  • Proven experience managing budgets and a P&L, with familiarity in daily commercial reporting and KPI analysis.
  • Demonstrated ability to lead, inspire and develop a sizable, multi-disciplinary retail team.
  • Strong commercial orientation, results-driven mindset and strategic vision to translate opportunities into plans.
  • High agility, resilience and strong problem-solving skills in a dynamic retail environment.

Skills

P&L management Budgeting and commercial reporting Retail KPI analysis (traffic, ATV, UPT, conversion) CRM campaign coordination Merchandising and inventory/stockroom management Team leadership, coaching and talent development Event and promotional execution Operational risk and compliance management

Experience

Minimum 3–4 years in retail management or a closely related leadership role, ideally within dynamic, multinational retail or prestige beauty environments.

Education

High school diploma required; bachelor's degree in business, retail management, marketing or a related discipline preferred.

Workplace

This position is based in Pavone Canavese, Piedmont, Italy, within easy reach of Turin.

Benefits

Competitive tailored welfare offers; complimentary beauty product gifts; employee discounts on Sephora and LVMH products; participation in annual convention and team-building events.

Culture

Sephora cultivates an inclusive, community-driven culture that celebrates diversity and individual expression. The workplace emphasises empowerment, continuous learning and internal mobility, combining commercial excellence with initiatives for social and environmental impact.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Boutique Manager», «Store Operations Manager», «Boutique Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Manager

Pavone Canavese, Italy

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