- Location
- 2615 Medical Center Pkwy, Space 1790 (View map)Nashville, TN 37129USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $78,200–95,750/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time, permanent Store Manager for its Murfreesboro store, based on-site in Nashville, Tennessee. The manager leads store operations and client experience, develops and recruits a high-performing team, and drives sales, profitability, and operational excellence; availability for evenings, weekends, and holidays is required.
Role & Responsibilities
- Oversee daily store operations to deliver an elevated client experience while driving sales and profitability in a high-volume environment.
- Lead, coach, inspire, and empower a diverse team, fostering growth, accountability, and strong performance.
- Attract, recruit, and onboard talent to build an inclusive team that embodies Sephora’s values and delivers signature client service.
- Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
- Promote continuous learning through coaching, open dialogue, and resources that help associates and leaders reach their potential.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain Sephora’s standards for an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources, adapting to shifting priorities and opportunities.
- Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
- Build trust, clarity, and enthusiasm with store teams and senior leadership; manage conflict, facilitate complex discussions, and ensure alignment.
- Balance store operations with business growth while creating personalized, memorable experiences that build client loyalty and satisfaction.
- Work on-site and maintain availability for evenings, weekends, and holidays.
- Lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, and work in a fragrance-filled environment.
- Handle and apply products to clients, with or without accommodation.
Qualifications
- Demonstrated success in high-volume, complex retail or hospitality environments as a Store Manager.
- Ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
- Ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
- Exceptional communication and interpersonal skills.
- Experience creating personalized, memorable client experiences that build lasting loyalty and satisfaction.
Skills
Workplace
This position is based in Nashville, Tennessee, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 78,200 to USD 95,750 per annum.
Benefits
Eligible employees may receive bonuses. Benefits include medical, dental, and vision coverage; employer-paid disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan that allows qualifying student loan payments to earn the 401(k) match; vacation and sick paid time off; protected leave; training; tuition reimbursement; leadership development; a 30% discount on merchandise and services; free products or “gratis”; flash sale discounts on LVMH brand products; 24/7 access to mental health and financial coaching through Modern Health and Financial Finesse; and volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Retail Operations Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.