Sephora Store Manager
- Location
- Mount GravattQueenslandAustralia
- Employment
- Contract
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Store Manager role in Mt Gravatt, Queensland - lead a beauty retail team on a fixed-term contract until January 2028.
Role & Responsibilities
- Lead and motivate a diverse team of Beauty Advisors, Studio Artists, and Department Managers to deliver exceptional client experiences and embody Sephora brand values
- Drive a selling culture within the team to meet KPIs and sales targets whilst promoting Sephora's core values
- Manage day-to-day store operations including brand events, staff training, and visual merchandising initiatives to ensure brand representation
- Manage profit and loss for the store, monitor stock levels, and optimise sales and profitability through data-driven decisions
- Develop and implement sales and budget strategies in partnership with the District Manager and Director of Stores
- Foster a strong, positive team culture through feedback, coaching, recognition, and career development opportunities
- Monitor key performance indicators and metrics that drive business performance and inform operational improvements
- Attract, recruit, identify, and develop retail talent to build a high-performing store team
- Ensure consistent delivery of first-class customer service in a fast-paced retail environment
- Implement continuous improvement initiatives and support operational excellence across all store functions
Qualifications
- Minimum 3 years of retail management experience at a big-box retailer or multi-site environment
- Proven track record of creating exceptional customer experiences and driving sales in experiential retail settings
- Strong emotional intelligence, communication skills, and ability to influence team members at all levels
- Demonstrated ability to attract, identify, and inspire talented employees
- Excellent organisational, analytical, and business management skills
- Valid Australian citizenship or Permanent Residency
- Availability to work flexible schedules including late-night trading, weekends, and public holidays
Skills
Experience
Minimum 3 years of retail management experience at a big-box retailer or in a multi-site retail environment, with demonstrated success in leading teams, driving sales performance, and managing store operations in a fast-paced, high-volume setting.
Workplace
This position is based in Mount Gravatt, Queensland, Australia, within easy reach of Brisbane.
Benefits
Gifted beauty products throughout the year with store discounts up to 45% off; Paid Parental Leave, Birthday Leave, and Personal Leave; 24/7 Mental Health well-being programs and Life Insurance; Discounted gym memberships including Virgin Active and Fitness First; Opportunities for personal development and succession planning within ANZ region; Access to career advancement opportunities across global LVMH luxury brands; Unique online learning platform; Fun social calendar; Annual Conference and travel prize for store of the year; Base Salary plus Superannuation and Performance Bonus
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Retail Manager», «Store Operations Manager», «Regional Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.