Sephora Store Manager

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Location
MayaguezPuerto RicoUSA
Employment
Full-Time
Seniority
Manager
Compensation
$78,200–95,750/year
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 9, 2026

About Sephora

Sephora is a global prestige beauty retailer known for a broad assortment of cosmetics, skincare and fragrance, and a client-forward retail experience. As part of the LVMH family, Sephora combines entrepreneurial retail energy with the resources of a luxury conglomerate, offering structured career paths, leadership development and cross‑brand opportunities within an international portfolio.

Sephora Store Manager in Mayaguez, PR — lead store operations, drive sales, and develop high-performing beauty teams.

Role & Responsibilities

  • Oversee all daily store operations to deliver a seamless, elevated client experience while maximizing sales and profitability in a high-volume environment.
  • Lead, coach and develop a diverse store team through recruitment, onboarding, performance appraisals, real-time feedback and career development.
  • Drive sales performance and KPI delivery by executing business plans, managing inventory, optimizing staffing and implementing promotional and loyalty initiatives.
  • Ensure operational excellence and brand compliance through immaculate visual merchandising, loss-prevention practices, safety protocols and adherence to Sephora policies.
  • Resolve client concerns with professionalism, cultivate personalized experiences to build loyalty, and actively promote Sephora’s loyalty programs and services.

Qualifications

  • Proven track record of success leading a high-volume, complex retail or hospitality store with responsibility for team performance and store results.
  • Demonstrable leadership and business acumen with experience recruiting, coaching and developing front-line talent.
  • Excellent communication and interpersonal skills, including conflict management and stakeholder alignment with senior leadership.
  • Client-centric mindset with a record of delivering personalized, memorable customer experiences and driving loyalty.
  • Ability to work a retail schedule including evenings, weekends and holidays; able to meet physical requirements including lifting up to 50 pounds and prolonged standing.

Skills

Team leadership and people development Client experience management and clienteling Recruiting, onboarding and performance coaching Inventory management and merchandising Sales forecasting and KPI management P&L awareness and resource optimization Visual merchandising and brand standards enforcement Scheduling and labor optimization Loss prevention and compliance

Experience

Demonstrated success leading operations in high-volume, fast-paced retail or hospitality environments, with a track record of achieving sales targets, developing talent and executing business plans.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, hospitality or a related field preferred.

Workplace

The successful candidate will be located in Mayaguez, Puerto Rico, USA, with easy access to San Juan.

Compensation

The base compensation for this position ranges from USD 78,200 to USD 95,750 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan eligible for 401(k) match; paid vacation, sick time and protected leave; tuition reimbursement and leadership development; 30% employee discount, product gratis and flash sale access; access to Modern Health and Financial Finesse (mental health and financial coaching); volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric culture that celebrates diversity and encourages professional growth. The retailer emphasizes continuous learning, mentorship and a community‑oriented leadership approach where store teams are supported to develop and thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Store Manager», «Boutique Manager», «Client Experience Manager», «Store Director (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.