Sephora Store Manager

Employment
Full-Time
Seniority
Manager
Compensation
$86,000–105,300/year
Posted
Sep 4, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Store Manager at Lahaina, Hawaii — lead retail operations, develop teams, drive sales in luxury beauty retail.

Role & Responsibilities

  • Lead all daily store operations and client experience initiatives to drive sales, profitability, and operational excellence in a high-volume retail environment
  • Recruit, onboard, and develop a high-performing, diverse team that embodies Sephora's values and delivers signature client service
  • Conduct performance appraisals, provide real-time coaching and mentorship, and foster accountability to support team member career growth and engagement
  • Champion a culture of continuous learning through open dialogue, thoughtful coaching, and strategic resource allocation for associate and leader development
  • Deliver outstanding client service, skillfully resolve concerns, and actively drive loyalty programs and personalized experiences
  • Maintain a visually inspiring store environment that upholds Sephora's brand standards and ensures compliance with all policies and procedures
  • Optimize inventory and staffing resources while swiftly adapting to shifting business priorities and market opportunities

Qualifications

  • Demonstrated success managing high-volume, complex retail or hospitality environments
  • Proven ability to set strategic direction, champion store culture, and execute business plans to achieve ambitious targets
  • Strong ability to recruit, inspire, and develop top talent in a collaborative environment
  • Exceptional communication and interpersonal skills with the ability to build trust and manage complex discussions
  • Passion for empowering and mentoring teams through real-time coaching and feedback
  • Experience creating personalized, memorable client experiences that drive loyalty and satisfaction

Skills

Retail operations management Team leadership and development Performance management and coaching Inventory optimization Client experience and loyalty programs Conflict resolution Strategic planning and execution Staff recruitment and onboarding

Experience

Demonstrated success in high-volume, complex retail or hospitality management with proven ability to drive overall store results, set strategic direction, and execute business plans to achieve targets.

Workplace

This position is based in Lahaina, Hawaii, USA, within easy reach of Honolulu.

Compensation

The base compensation for this position ranges from USD 86,000 to USD 105,300 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; paid vacation and sick time; protected leave; tuition reimbursement; leadership development programs; 30% merchandise discount; free product opportunities; flash sale discounts on LVMH brand products; free mental health and financial coaching resources (24/7 access); volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Store Leader», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Manager

Lahaina, USA

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