Sephora Store Manager

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Employment
Full-Time
Seniority
Manager
Posted
Jun 1, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Store Manager role in Jundiaí, Brazil. Lead retail operations in a dynamic beauty retail environment with strong customer focus.

Role & Responsibilities

  • Lead and manage daily store operations, ensuring compliance with company policies and visual merchandising standards
  • Conduct regular staff performance evaluations and provide ongoing coaching and development
  • Foster exceptional customer service standards and resolve customer concerns with professionalism
  • Communicate clearly and objectively with staff and customers across all store functions
  • Monitor sales performance, inventory management, and store profitability
  • Uphold brand image through consistent customer engagement and store presentation
  • Ensure adherence to dress code and professional conduct standards

Qualifications

  • Minimum 5 years of retail management experience
  • Proven experience in the beauty or luxury retail sector is strongly preferred
  • Bachelor's degree or equivalent qualification
  • Proficiency in Microsoft Office suite
  • Excellent verbal and written communication skills
  • Foreign language proficiency is desirable

Skills

Customer service excellence Staff management and performance evaluation Critical thinking and analytical reasoning Microsoft Office Sales analysis and reporting Inventory management Leadership and team motivation

Experience

Minimum 5 years of professional retail experience, with preference for background in the beauty or cosmetics sector. Demonstrated success in managing store operations, staff supervision, and delivering consistent customer service in a dynamic retail environment.

Education

Bachelor's degree or equivalent qualification. Foreign language proficiency is desirable.

Workplace

This position is based in Jundiaí, São Paulo, Brazil, within easy reach of São Paulo.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Store Operations Manager», «Sales Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.