- Location
- 775 NW Gilman Blvd, Ste C13 (View map)Issaquah, WA 98027USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $93,800–114,850/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time, permanent Store Manager for its Issaquah Commons location in Issaquah, Washington. The role leads high-volume store operations, team development, recruitment, client experience, and business performance; the annual base salary is $93,800–$114,850, depending on qualifications, experience, skills, education, credentials, business factors, and geographic location.
Role & Responsibilities
- Oversee daily store operations to deliver an elevated client experience and drive sales and profitability in a high-volume environment.
- Lead, coach, inspire, and develop a diverse team, fostering growth, accountability, and strong performance.
- Attract, recruit, and onboard talent to build an inclusive team that embodies Sephora’s values and delivers signature service.
- Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
- Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources, adapting to changing priorities and opportunities.
- Set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve targets.
- Balance store operations with business growth and create personalized experiences that build client loyalty and satisfaction.
- Be available to work evenings, weekends, and holidays.
- Lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
Qualifications
- Demonstrated success in high-volume, complex retail or hospitality environments, including setting strategic direction, championing store culture, driving store results, and executing business plans.
- Strong leadership skills and business acumen, with the ability to recruit, inspire, and develop talent and foster a collaborative environment.
- Exceptional communication and interpersonal skills, including building trust and clarity with teams and senior leadership, managing conflict, facilitating complex discussions, and ensuring alignment.
- Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
- Experience creating personalized, memorable client experiences and balancing operations with business growth.
Skills
Workplace
The successful candidate will be located in Issaquah, Washington, USA, with easy access to Seattle.
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Compensation
The base compensation for this position ranges from USD 93,800 to USD 114,850 per annum.
Benefits
Eligible employees may receive bonuses. Benefits, subject to eligibility requirements and potentially dependent on job classification and length of employment, include medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a Student Debt Retirement plan with qualifying student loan payments eligible for the 401(k) match; paid vacation and sick time off; protected leave; training, tuition reimbursement, and leadership development; a 30% discount on merchandise and services; free products or “gratis”; flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; and volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Retail Store Manager», «Store Director», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.