Sephora Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $86,000–105,300/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an experienced Store Manager to lead operations at the Kahala boutique in Honolulu, Hawaii. The successful candidate will oversee all daily store operations, drive sales and profitability in a high-volume environment, and build a high-performing team through inspiring leadership, coaching, and mentorship. This role demands exceptional client-centric service delivery, operational excellence, and the ability to balance strategic direction with immediate execution in a dynamic retail setting.
Role & Responsibilities
- Lead all daily store operations and deliver an elevated client experience to drive sales and profitability
- Inspire, coach, and empower a diverse team to exceed performance goals and foster accountability
- Recruit, onboard, and develop exceptional talent that embodies Sephora's values and delivers signature service
- Conduct performance appraisals and provide real-time, actionable feedback to support team members' career development
- Champion continuous learning by providing coaching, open dialogue, and resources for associates and leaders
- Deliver outstanding client service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences
- Maintain Sephora's visual standards, ensure an immaculate store environment, and uphold compliance with all policies and brand guidelines
- Optimize inventory and staffing resources, adapt to shifting priorities, and drive business growth in a fast-paced retail landscape
Qualifications
- Demonstrated success as a Store Manager or equivalent leader in high-volume, complex retail or hospitality environments
- Proven ability to set strategic direction, champion store culture, drive overall store results, and execute business plans
- Strong recruitment, team development, and talent cultivation skills with ability to foster collaborative atmospheres
- Exceptional communication and interpersonal abilities; skilled at building trust, managing conflict, and ensuring alignment
- Passion for empowering teams through mentorship, coaching, feedback, and fostering a culture of learning
- Client-centric mindset with experience creating personalized, memorable experiences for lasting loyalty
- Ability to balance operational excellence with business growth objectives
Skills
Experience
Demonstrated success in high-volume, complex retail or hospitality environments with proven ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
Workplace
The successful candidate will be located in Honolulu, Hawaii, USA.
Compensation
The base compensation for this position ranges from USD 86,000 to USD 105,300 per annum.
Benefits
Health insurance (medical, dental, vision) with disability and life insurance fully covered; competitive 401k with 4% match; FSA and HSA programs; Student Debt Retirement plan; vacation paid time off; sick paid time off; protected leave; access to training and tuition reimbursement; leadership development programs; 30% merchandise discount; opportunities for free product or gratis offerings; flash sale discounts on LVMH brand products; free mental health coaching with 24/7 Modern Health access; financial coaching resources with Financial Finesse; volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Operations Manager», «Boutique Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.