Sephora Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora is hiring a full-time Store Manager for its Partridge Creek store in Clinton Township, Michigan. The manager leads daily operations, sales, client experience, recruiting, and team development in a high-volume retail environment, with evening, weekend, and holiday availability required. The annual base salary is $78,200–$95,750, with potential bonus eligibility.

Role & Responsibilities

• Oversee daily store operations and deliver an elevated client experience while driving sales and profitability in a high-volume environment.
• Lead, coach, inspire, and develop a diverse team, fostering growth, accountability, and performance against goals.
• Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers its signature service.
• Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
• Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
• Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programmes and personalized experiences.
• Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
• Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
• Manage conflict, facilitate complex discussions, and foster alignment across teams and with senior leadership.
• Balance store operations with business growth while creating personalized client experiences that build loyalty and satisfaction.
• Be available to work evenings, weekends, and holidays.
• Lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the full shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Qualifications

• Demonstrated success in a high-volume, complex retail or hospitality environment, with the ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve ambitious targets.
• Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent and foster a collaborative, high-performing team.
• Exceptional communication and interpersonal skills, including building trust and clarity, managing conflict, facilitating complex discussions, and ensuring alignment with teams and senior leadership.
• Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
• Client-centric and growth-oriented approach, with experience creating personalized experiences that build loyalty and satisfaction while balancing operations and business growth.
• Availability to work evenings, weekends, and holidays.
• Ability to meet the stated physical requirements, with or without accommodation.

Skills

Experience

Demonstrated Store Manager success in high-volume, complex retail or hospitality environments; no minimum number of years stated.

Workplace

Compensation

The base compensation for this position ranges from USD 78,200 to USD 95,750 per annum.

Benefits

Medical, dental, and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA programmes; student debt retirement plan with qualifying loan payments eligible for the 401(k) match; paid vacation and sick time; protected leave; training, tuition reimbursement, and leadership development; 30% discount on merchandise and services; complimentary products and gratis; flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.