Sephora Store Manager

Employment
Full-Time
Seniority
Manager
Compensation
$98,400–120,550/year
Posted
Sep 29, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Store Manager role at Sephora's King's Plaza location in Brooklyn, New York. Lead operations, team development, and client experience in a high-volume retail environment.

Role & Responsibilities

  • Lead all daily store operations to deliver seamless, elevated client experiences and drive sales and profitability in a high-volume environment
  • Inspire, coach, and develop a diverse team, fostering growth, accountability, and performance excellence through visionary leadership
  • Recruit, onboard, and cultivate top talent that embodies Sephora's values and consistently delivers signature service
  • Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support career development and engagement
  • Foster continuous learning through thoughtful coaching, dialogue, and resources that enable associates and leaders to reach their potential
  • Consistently deliver outstanding client satisfaction, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences
  • Maintain a visually inspiring and immaculate store environment while ensuring compliance with all policies, procedures, and brand guidelines
  • Optimize inventory and staffing resources, swiftly adapt to shifting priorities, and drive results within a dynamic retail landscape

Qualifications

  • Demonstrated success in high-volume, complex retail or hospitality environments with proven ability to set strategic direction and execute business plans
  • Strong recruitment, inspiration, and talent development capabilities with ability to foster an energetic, collaborative atmosphere
  • Exceptional communication and interpersonal skills with proven ability to build trust and manage complex discussions
  • Passion for empowering teams through mentorship, coaching, and fostering a culture of learning and accountability
  • Client-centric mindset with experience creating personalized, memorable experiences and balancing operational excellence with business growth

Skills

Store operations management Team leadership and coaching Performance management Inventory optimization Client service excellence Retail sales strategy Staff recruitment and onboarding Conflict resolution Financial acumen

Experience

Demonstrated success leading high-volume retail or hospitality operations with the ability to set strategic direction, champion store culture, and execute business plans to achieve ambitious targets. Proven track record of building and inspiring high-performing teams in complex, dynamic retail environments.

Workplace

The successful candidate will be located in Brooklyn, New York, USA, with easy access to New York.

Compensation

The base compensation for this position ranges from USD 98,400 to USD 120,550 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance fully covered by employer; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% employee discount on all merchandise and services; access to free mental health and financial coaching resources; volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Store Manager», «Store Operations Manager», «Retail Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Manager

Brooklyn, USA

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