Sephora Store Manager

Employment
Full-Time
Seniority
Manager
Posted
Sep 10, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Store Manager position in Auckland, New Zealand. Lead retail operations, manage P&L, and build exceptional teams at this leading beauty retailer.

Role & Responsibilities

  • Lead and develop a high-performing store team through coaching, feedback, and career development opportunities
  • Manage the store's P&L, maximize sales and profitability by identifying trends, analysing performance, and forecasting results
  • Create exceptional in-store experiences that build customer loyalty using Sephora tools and data to measure and enhance KPIs
  • Drive day-to-day operational initiatives ensuring brand representation, adherence to policies, and implementation of best practices
  • Monitor and report on core KPIs that drive business performance, improvement, and achievement of strategic vision
  • Attract, recruit, and develop retail talent whilst maintaining a strong, inclusive workplace culture where all team members are valued and recognized
  • Maintain flexible availability including weekends, before/after store hours, and evenings as required

Qualifications

  • Minimum 5 years of retail management experience at stores of equivalent or higher sales volume
  • Proven track record of P&L management and sales growth
  • Strong emotional intelligence and excellent communication skills with ability to influence teams across all levels
  • Demonstrated talent for identifying, attracting, and inspiring high-performing employees
  • Experience using retail analytics tools and KPI dashboards
  • Ability to work flexibly including weekends and extended store hours

Skills

P&L management Retail operations Team leadership and coaching Sales forecasting and analysis Customer experience optimization KPI measurement and reporting Talent recruitment and development Retail analytics tools Strategic business planning

Experience

Minimum 5 years of retail management experience at an equivalent sales volume store, with demonstrated success in leading teams, driving sales growth, and managing store operations.

Workplace

The successful candidate will be located in Auckland, Auckland, New Zealand.

Benefits

Competitive salary with annual review, bonus program, incentives and commission structure, employee product discount, gratis beauty products, and membership in the LVMH luxury brand portfolio.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Retail Manager», «Store Operations Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Manager

Auckland, New Zealand

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