Sephora Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora seeks a Store Manager to lead daily operations, drive sales and profitability, develop a high-performing team and deliver elevated client experiences at its Albuquerque location. This is a permanent, full-time, on-site, salaried exempt role requiring evening, weekend and holiday availability; the annual base salary is $82,100–$100,550, with potential bonus eligibility.

Role & Responsibilities

• Oversee daily store operations to deliver an elevated client experience and drive sales and profitability in a high-volume environment.
• Lead, coach, inspire and develop a diverse team, fostering growth, accountability and strong performance.
• Attract, recruit and onboard talent to build an inclusive team that embodies Sephora’s values and delivers signature service.
• Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
• Promote continuous learning through coaching, open dialogue and resources for associates and leaders.
• Deliver outstanding client service, resolve concerns and drive engagement through loyalty programmes and personalized experiences.
• Maintain an inspiring, immaculate store environment and ensure compliance with policies, procedures and brand guidelines.
• Optimize inventory and staffing resources, adapt to changing priorities and pursue growth opportunities.
• Set strategic direction, champion store culture, drive store results and execute business plans to achieve targets.
• Build trust, clarity and enthusiasm within teams and with senior leadership; manage conflict, facilitate complex discussions and ensure alignment.
• Balance store operations with business growth while creating personalized experiences that build client loyalty and satisfaction.
• Be available to work evenings, weekends and holidays.
• Lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; handle and apply products to clients, with or without accommodation.

Qualifications

• Demonstrated success in high-volume, complex retail or hospitality environments as a Store Manager.
• Ability to set strategic direction, champion store culture, drive store results and execute business plans to achieve ambitious targets.
• Strong ability to recruit, inspire and develop talent and foster an energetic, collaborative team environment.
• Exceptional communication and interpersonal skills.
• Ability to manage conflict, facilitate complex discussions and ensure alignment.
• Passion for developing others through mentorship, real-time coaching and feedback, and for fostering learning and accountability.
• Experience creating personalized, memorable client experiences that build lasting loyalty and satisfaction while balancing operations with business growth.
• Ability to meet the physical requirements of the role, with or without accommodation.

Skills

Workplace

Compensation

The base compensation for this position ranges from USD 82,100 to USD 100,550 per annum.

Benefits

Medical, dental and vision coverage; disability and life insurance; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan with eligible student loan payments counting toward the 401(k) match; paid vacation and sick time off; protected leave; training; tuition reimbursement; leadership development; 30% discount on merchandise and services; complimentary products or “gratis”; flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, available 24/7; volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.