Sephora Store Management Professional
- Location
- BrisbaneQueenslandAustralia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jun 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Store Management Professional for its Queensland location on a permanent full-time basis (38 hours).
Role & Responsibilities
- Lead and motivate the store team by embodying Sephora's DNA and delivering a curated, innovative prestige beauty experience to clients
- Drive a selling culture to exceed KPIs and consistently raise team performance through coaching, feedback, and development support
- Manage profit and loss, sales forecasting, people management, stock control, and visual merchandising across the store
- Utilise and interpret reporting data to inform operational decisions in collaboration with the Store Manager and Assistant Store Manager
- Serve as Manager in Charge (MIC) to confidently handle client and team member matters in a fast-paced retail environment
- Facilitate open communication with the team through effective feedback and consistent engagement with management
- Support client discovery of Sephora's product offerings through hands-on leadership and floor presence
Qualifications
- Minimum 3 years of retail management experience
- Proven track record of exceeding sales targets and KPIs
- Experience managing profit and loss, sales forecasting, people management, and training
- Demonstrated proficiency with Microsoft Office Suite for data interpretation and reporting
- Experience with stock control and visual merchandising
- Strong client service orientation and understanding of experiential retail
- Ability to maintain a positive, inclusive culture where team members are valued and developed
- Australian Citizenship or Permanent Residency required
Skills
Experience
Minimum 3 years of retail management experience across profit and loss management, sales forecasting, people management, training, stock control, and visual merchandising in a luxury or prestige retail environment.
Education
No specific formal qualifications mentioned; retail management experience is the primary requirement.
Workplace
The role is situated in Brisbane, Queensland, Australia.
Benefits
Complimentary products throughout the year with store discounts up to 45% off; Paid Parental Leave, Birthday Leave, and Personal Leave; 24/7 Mental Health well-being programs and Life Insurance; Discounted gym memberships including Virgin Active and Fitness First; Opportunities for personal development and career advancement within ANZ and across LVMH's global luxury portfolio; Access to a unique online learning platform; Social calendar events.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Management Team Lead», «Store Operations Manager», «Retail Management Professional», «Beauty Retail Manager», «Senior Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.