Sephora Store Lead
- Location
- SurreyBritish ColumbiaCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.85–28.55/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Store Lead position in Surrey, BC, Canada. Lead retail team, coach staff, drive sales and client experiences. CAD$22.85–$28.55/hr, full-time.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and exceed sales goals
- Coach and empower team members through ongoing feedback and development initiatives
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning in service excellence, loyalty programs, and product expertise
- Assist with inventory management, visual merchandising, and store standards maintenance
- Promote a culture of openness and inclusivity where all team members feel empowered
- Execute flexible scheduling to ensure availability during peak retail operations (nights, weekends, and holidays)
- Uphold Sephora company policies and maintain a safe, enjoyable shopping environment
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills
- Excellent communication and interpersonal abilities
- Comfortable working in a fast-paced, dynamic environment
- Quick learner with ability to absorb and share product knowledge
- Physically able to lift and carry up to 50 pounds
- Reliable attendance and punctuality
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service-oriented environment, with proven success in coaching teams and driving sales performance.
Workplace
This position is based in Surrey, British Columbia, Canada, within easy reach of Vancouver.
Compensation
The base compensation for this position ranges from CAD 22.85 to CAD 28.55 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Assistant Store Manager», «Shift Lead», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.