Sephora Store Director

Employment
Full-Time
Seniority
Manager
Posted
Jun 17, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Madrid: Store Director for flagship location at Plaza del Sol, leading retail team and driving sales performance in luxury beauty retail.

Role & Responsibilities

  • Lead and motivate a sales team across all store departments
  • Drive sales growth through KPI management and achievement of retail targets
  • Ensure exceptional customer experience and brand consistency aligned with Sephora values
  • Oversee inventory management, merchandising, and visual presentation standards
  • Implement and monitor store operational procedures and compliance
  • Foster a culture of diversity, inclusion, and professional development within the team

Qualifications

  • Minimum one year of proven team management experience
  • Strong background in retail or cosmetics/beauty sector
  • Demonstrated ability to manage sales indicators and drive results-oriented performance
  • Knowledge of KPI tracking and retail metrics
  • Leadership capability with ability to inspire and motivate others

Skills

KPI management Team leadership Sales performance analysis Retail operations Customer relationship management Visual merchandising oversight Inventory management Performance coaching

Experience

Minimum one year managing retail teams; experience in beauty, cosmetics, or selective retail distribution strongly preferred.

Education

No specific educational qualification stated; retail management background or cosmetics industry experience valued.

Workplace

This position is based in Madrid, Madrid, Spain.

Benefits

Permanent full-time contract (40 hours per week) with variable compensation package and benefits; professional development and training opportunities; dynamic and collaborative work environment; career growth potential within LVMH's global beauty portfolio.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Flagship Director», «Store Manager», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Store Director

Madrid, Spain

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