Sephora Stockroom Manager

About Sephora

Sephora is a global beauty retailer known for a broad assortment of prestige cosmetics, skincare and fragrance, operating both physical stores and an expanding online platform. The brand is part of the LVMH group, benefiting from the resources and cross-brand opportunities of the world's leading luxury goods conglomerate. In Australia and New Zealand Sephora runs a network of stores supported by a Sydney-based head office and a focus on experiential retail and talent development.

Role & Responsibilities

• Own inventory accuracy for the store: plan and execute scheduled cycle counts and reconcile discrepancies to minimise out-of-stock SKUs.
• Analyse inventory reports and sales data to inform stock decisions, reduce shrinkage and support forecasting.
• Monitor and investigate negative stock, coordinate corrective actions with store teams and escalate as required.
• Manage receipt, processing and replenishment of inbound stock; coordinate returns and external pick-ups with third-party partners.
• Serve as point of contact for distribution and stock allocation decisions, liaising with Supply Chain and Planning stakeholders.
• Implement continuous improvement initiatives in back-of-house operations and drive adherence to stock control policies.
• Train and coach wider store team on shrinkage prevention, stock handling, back-of-house procedures and visual merchandising requirements.
• Support product launches and merchandising activities by ensuring appropriate stock levels and timely availability for the sales floor.

Qualifications

• Minimum three years' experience in retail stock management, inventory control or a closely related function.
• Proven track record across cycle counts, product launches, visual merchandising support, returns management and shrinkage control.
• Demonstrated ability to interpret inventory and sales reports to make data-driven stock decisions.
• Experience supervising or coaching store teams and collaborating with cross-functional supply chain or planning partners.
• Physical capability to lift and move merchandise (packs/boxes up to ~15 kg) and willingness to work a 38-hour rotating roster.

Skills

Experience

Minimum three years of hands-on retail stock management or inventory control experience, including responsibility for cycle counts, stock reconciliations, launch support and shrinkage mitigation. Experience working with retail ERP or inventory systems and supporting cross-functional supply chain processes is expected.

Education

High school certificate or equivalent required; diploma or certificate in retail, supply chain, logistics or merchandising desirable.

Workplace

Compensation

The base compensation for this position is AUD 32.24 per hour.

Benefits

Gifted products and store discount up to 45%; paid parental leave; birthday leave and personal leave; 24/7 mental health well-being program and life insurance; discounted gym memberships (Virgin Active & Fitness First); access to online learning platform; internal development and global LVMH opportunities; social calendar.

Culture

Sephora cultivates an inclusive, discovery-driven retail culture that emphasizes diversity, experiential customer service and career progression. As part of LVMH, the brand encourages continuous learning, collaborative teamwork and cross-brand mobility within a fast-paced luxury retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.