Sephora Stockroom Associate

Overview

Sephora is a global leader in prestige beauty retail and is part of the LVMH group. The brand operates a network of experiential stores and digital platforms and is known for its breadth of luxury cosmetics, fragrances and skincare, together with a strong emphasis on employee development and customer service excellence.

Role & Responsibilities

• Receive inbound merchandise and verify deliveries against documentation; manage store-to-store transfers and incoming returns to the distribution centre.
• Maintain accurate stock records through regular inventories and timely system updates; follow FEFO (first‑expired, first‑out) stock rotation and company inventory protocols.
• Process damaged and expired product procedures in accordance with corporate policy and report discrepancies to the store supervisor or manager.
• Ensure backstage areas (stockroom, lockers, staff kitchen, restrooms) are safe, clean and organised; sustain store cleanliness and signage standards.
• Execute product replenishment and modify stock locations to accommodate shipping and merchandising needs; ensure the sales floor is fully stocked before storing surplus.
• Participate in operational meetings and contribute to continuous improvement of stock processes to support audit readiness.
• Complete mandated training via My Sephora Learning and seek additional training when required; adhere to all Sephora and LVMH policies, code of conduct and security standards.

Qualifications

• High school diploma or equivalent.
• Previous experience as a stockroom associate or similar role preferred; administrative experience desirable.
• Good command of Microsoft Office and familiarity with goods‑receiving systems is desirable.
• Logical reasoning, strong organisational skills and a proactive attitude.
• Ability to communicate clearly with colleagues, perform physical tasks and maintain flexible availability; adherence to the company dress code and workplace ethics.

Skills

Experience

Entry‑level role; prior experience in stockroom or inventory operations is desirable but not mandatory. Administrative background is a plus.

Education

High school diploma or equivalent.

Workplace

Culture

Sephora fosters a fast‑paced, customer‑centric retail culture with a strong focus on professional development and internal training. The workplace values diversity, collaboration and a high standard of service, reflecting the broader LVMH commitment to ethics and talent development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.