Sephora Stage Experience Manager

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of April 1, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
Canada
└Ontario
└Toronto
Employment
Full-Time
Seniority
Manager
Compensation
$54,800–68,500/year
Posted
Apr 1, 2026

About Sephora

Sephora is a global prestige beauty retailer known for its extensive assortment of makeup, skincare and fragrance brands, strong digital innovation and experiential store formats. As part of the LVMH group, Sephora emphasizes trend-forward retailing, customer-centric service and career development within a fast-paced, omnichannel environment.

Sephora Canada (Toronto) is hiring a Stage Experience Manager to lead beauty services, studio operations and team development at Dufferin Mall.

Role & Responsibilities

  • Own the end-to-end client experience for services and in-store events, ensuring high-quality delivery across Beauty, Skin and Fragrance Studio offerings.
  • Manage daily operations of the Beauty/Skin/Fragrance Studio, including publishing advisor availability and class schedules in the online reservation system.
  • Lead, coach and develop beauty advisors, Senior Artistry and Skincare roles through onboarding, product and service training, and ongoing performance feedback.
  • Drive adoption of in-store technology and service innovations to elevate client interactions and support sales goals.
  • Ensure adequate staffing and efficient client check-in flow to maximize service throughput and client satisfaction.
  • Support visual merchandising and sales-floor standards: execute merchandising flips, maintain presentation and ensure timely replenishment.
  • Manage relationships with brand/vendor representatives to coordinate training, product education and in-store activations; provide feedback on training effectiveness.

Qualifications

  • Two to four years' experience in a similar role or equivalent internal progression within a high-volume beauty or retail environment.
  • Proven ability to recruit, develop and retain store talent and to create high-performing teams focused on sales and client service.
  • Excellent verbal and written communication skills with the ability to influence cross-functional partners and brand representatives.
  • Demonstrated experience managing scheduling and service-driven operations, including familiarity with online reservation processes.
  • Ability to work in a fragrance-filled environment and to lift and carry up to 50 pounds as required for stocking and visual merchandising tasks.

Skills

Services online reservation system Client experience management Team leadership and coaching Training & development facilitation Visual merchandising execution Vendor and brand relations Sales floor standards and inventory replenishment

Experience

Two to four years of retail leadership or store-level management experience in a high-volume beauty or comparable retail environment; demonstrated track record of driving services sales and developing talent.

Education

High school diploma required; post-secondary diploma or certificate in business, retail management, cosmetology or a related field preferred.

Workplace

The successful candidate will be located in Toronto, Ontario, Canada.

Compensation

The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.

Benefits

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Culture

Sephora cultivates a diverse, trend-driven workplace focused on innovation and exceptional client experiences. The environment is fast-paced and collaborative, with strong emphasis on training, internal mobility and mentorship consistent with LVMH luxury retail standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Experience Manager», «Beauty Services Manager», «Studio Experience Manager», «Client Experience Manager», «Store Services Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.