Sephora Stage Experience Manager, Stores

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Location
WinnipegManitobaCanada
Employment
Full-Time
Seniority
Manager
Compensation
$54,800–68,500/year
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora Canada is the national arm of Sephora, a global leader in beauty retail and part of the LVMH group. The company is known for rapid retail innovation, a broad portfolio of prestige brands, and a strong focus on immersive in‑store experiences and employee development.

Sephora Canada — Stage Experience Manager, Stores in Winnipeg. Lead beauty services and teams; full‑time position overseeing studio operations and client experience.

Role & Responsibilities

  • Manage all aspects of the in‑store client experience, including Beauty, Skin and Fragrance Studio services, classes and events for the assigned store.
  • Oversee daily studio operations: publish beauty advisor availability, manage the online reservation system, ensure efficient client check‑in and appointment flow.
  • Lead, coach and develop beauty advisors, Senior Artistry and Skincare roles; deliver onboarding and ongoing selling model and product training.
  • Ensure staffing and rostering align with service demand to maximise capacity, conversion and client satisfaction.
  • Execute visual merchandising standards and sales‑floor flips; maintain a neat, organized sales floor and ensure timely replenishment of displayed inventory.
  • Act as primary liaison with brand/vendor representatives to coordinate in‑store brand training, product activations and service support.
  • Drive service sales and performance through coaching, KPI monitoring and continuous process improvements.
  • Maintain safe working conditions in a fragrance‑filled environment and perform light physical duties including lifting and stocking.

Qualifications

  • Two to four years' experience in a comparable role within a high‑volume beauty, cosmetics or specialty retail environment, or equivalent internal experience.
  • Proven ability to recruit, develop and retain talent and to build high‑performing store teams.
  • Strong verbal and written communication skills with demonstrated ability to influence stakeholders at all levels.
  • Experience managing appointment/reservation systems and scheduling to optimise service throughput.
  • Working knowledge of visual merchandising principles and frontline inventory replenishment.
  • Physically able to lift up to 50 pounds and work in a fragrance‑rich environment.
  • Availability to work retail hours, including evenings and weekends, as required.

Skills

Team leadership and coaching Client experience management Service operations & scheduling Training & development delivery Visual merchandising execution Vendor and brand relationship management Sales coaching and KPI management Inventory replenishment and stock handling Booking/reservation system administration

Experience

Two to four years in a similar role at a comparable volume store or equivalent internal experience, with a track record of developing teams, managing beauty services/studios and driving service sales.

Education

High school diploma or equivalent; post‑secondary education in retail management, cosmetology or a related field is preferred.

Workplace

The successful candidate will be located in Winnipeg, Manitoba, Canada.

Compensation

The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.

Benefits

Performance‑based bonus opportunities; competitive benefits program; robust learning and development initiatives focused on career growth.

Culture

Sephora fosters a fast‑paced, inclusive retail culture centred on beauty expertise, innovation and customer engagement. Teams are supported with continuous learning, brand collaboration opportunities and recognition programs that reward client‑centric performance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Services Manager», «Beauty Studio Manager», «In‑Store Services Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.